Health Care Business Intelligence Analyst

Memorial Hermann Health System

. Create business intelligence deliverables supporting critical organizational decisions .

Posted 11/12/2026full-timeRemote • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business intelligence deliverables, data transformation, and analytical insights to support organizational decision-making. Proficient in developing metrics, visualizations, and tools while adhering to technical standards and fostering collaboration across various domains.

Highest-signal resume keywords

Business Intelligence DeliverablesData TransformationSQL Database QueryingVisualization Tools (Tableau, Power BI)Analytics Certification (aCAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AuditsPerformance Monitoring MetricsAnalytical ReportingStatistical Tools (R, Python, SAS)Agile Scrum MethodologyServiceNow FunctionalityQuality Assurance ScriptingUser AdministrationRoot Cause AnalysisData Integration

Soft Skills

Critical ThinkingCreative Problem-SolvingInfluencing Without AuthorityTime ManagementInterpersonal Skills

Tools & Technologies

MS Office SuiteTableauSisenseQlikMicrosoft Power BIServiceNow

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceMaster’s Degree PreferredACAP Certification Preferred

Industry Keywords

Clinical ExpertiseConsumer ExperienceFinanceHuman ResourcesMarketingMedical InsuranceOperational EffectivenessSupply ChainEnterprise IT ToolsManaged Service Delivery

Tech Stack

Tools & technologies

PythonServiceNowSQLTableau

About the role

Key responsibilities & impact

Create business intelligence deliverables supporting critical organizational decisions
Provide domain expertise across areas such as clinical, consumer experience, finance, human resources, marketing, medical insurance, operational effectiveness, and supply chain
Provide analytical insights through reports and dashboard visualizations
Develop and enhance metrics for ongoing performance monitoring
Transform data and information into actionable insights addressing complex business questions
Communicate insights and opportunities to leadership and analytical needs to technical teams
Serve as a domain expert and mentor to other team members
Understand customer problems and define analytical objectives
Procure and integrate necessary data sources
Deliver, implement, and support tools and solutions for customer objectives
Develop, prioritize, and execute projects according to established schedules
Follow technical and documentation standards
Support systems and application programmers in projects and complex problem-solving efforts
Use scripting tools and ServiceNow functionality to automate tasks
Build quality assurance scripts for patch and upgrade testing
Perform data audits and resolve identified issues
Maintain and support ServiceNow operational functions
Escalate defects and incidents to vendors as required
Participate in the Agile Scrum software development lifecycle
Develop and implement enterprise IT tools for managed service delivery
Drive continual service improvement, efficiency, cost optimization, and IT service delivery improvements
Develop and document systems management policies, processes, and procedures
Perform user administration for enterprise management technologies
Troubleshoot and resolve technical issues
Identify evidence of network failures and prevent recurrence
Manage IT enterprise tool data, tickets, root cause analysis, and lessons learned
Adhere to Memorial Hermann policies, procedures, safety standards, budget, productivity, and quality requirements
Support professional development, department goals, mentoring, and competency requirements
Provide safe, caring, personalized, and efficient experiences to patients and colleagues
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in computer science, management information systems, data science, business administration, statistics, or related field, or equivalent experience required
Master’s degree preferred
aCAP or another vendor-neutral analytics certification preferred
Applicable certification or accreditation for domain expertise preferred
Minimum of 2 years professional experience providing similar analytics services for one or more domain areas preferred
Minimum of 2 years professional experience collaborating with customers on analytics deliverables preferred
Minimum of 2 years professional experience building self-service analytic reports, dashboards and/or tools preferred
Experience in a dynamic, matrixed organization with executive exposure
Basic proficiency with MS Office Suite, including Excel, Word, PowerPoint, Visio, and Access
Database querying with SQL
Experience with visualization tools such as Tableau, Sisense, Qlik, or Microsoft Power BI
Experience with statistical tools such as R, Python, SAS, SPSS, or other statistical tools preferred
Critical thinking and creative problem-solving skills
Ability to exert influence without authority and guide customers toward desired analytics outcomes
Ability to draw conclusions from raw data using logic and reasoning
Ability to visualize data meaningfully and communicate necessary actions
Understanding of mathematical and statistical concepts
Exceptional time management and attention to detail
Excellent written and verbal communication skills across multiple management levels
Ability to work independently and as part of a team under established deadlines
Strong customer service, interpersonal, and relationship-building skills
Must be eligible to work without visa sponsorship

Benefits

Comp & perks

Professional growth and development opportunities
Mandatory/continuing education and skills competency support
Mentorship and preceptor opportunities
Visa sponsorship not available