Health Information Management Coordinator

Memorial Hermann Health System

. Direct the daily operations of the Health Information Management department .

Posted 11/11/2026full-timeHouston • Texas • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Health Information Management, including compliance with medical records procedures and regulations, effective staff training, and workflow optimization. Proficient in maintaining medical record integrity and applying coding principles while ensuring high standards of customer service.

Highest-signal resume keywords

Health Information ManagementMedical Records ComplianceDocument ImagingRHIT or RHIA CertificationEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical TerminologyWorkflow OptimizationAuditing FunctionsQuality ReviewCoding PrinciplesStatistical AnalysisDocument RetentionProblem ResolutionData ManagementCompliance Education

Soft Skills

Organizational SkillsInterpersonal SkillsJudgmentCustomer ServiceTraining and Development

Tools & Technologies

MS WordMS ExcelAdobe ProductsDocument Imaging SystemsElectronic Medical Records

Certifications & Qualifications

RHITRHIA

Industry Keywords

Health Information ManagementRegulatory ComplianceMedical Record IntegrityThird-Party Payer RequirementsMedical Record Audits

About the role

Key responsibilities & impact

Direct the daily operations of the Health Information Management department
Maintain statistics, productivity measures, and standards
Update policies and procedures and assist with developing new policies for regulatory compliance
Coordinate daily activities, oversee HIM staff development, assign duties, and adjust workloads
Respond to workflow questions and reassign tasks as needed
Assist with vacation and holiday scheduling and maintain adequate coverage
Conduct new employee and on-the-job training
Educate staff on correct procedure guidelines
Oversee workflow and provide daily status reports to the manager when backlogs develop
Develop and coordinate HIM compliance education and training, including documentation and coding requirements
Oversee abstracting and auditing functions and handle internal and external medical-record audits
Validate and quality-review scanned records and maintain legal medical-record integrity
Assess and develop workflows to maintain efficiency
Investigate and resolve complex clerical, office, and chart-locator problems
Identify scanning-error trends and communicate them to management
Review medical records and deficiencies for compliance with completion rules and regulations
Audit electronic and manual entries and resolve discrepancies
Maintain complex filing systems, retrieve and locate records, file or scan information, identify duplicate records, and purge old records
Determine document content and data to retain in legal physical and electronic medical records
Monitor medical-record entries for legibility, completeness, and signatures
Apply coding principles, government regulations, protocols, and third-party payer requirements
Review scanned documents for accuracy, legibility, and identification
Provide customer service
Communicate with physicians and staff to clarify diagnoses or obtain additional information
Ensure safe care and adherence to Memorial Hermann policies, procedures, standards, budget, productivity, and quality requirements
Support department goals and model compassionate, personalized, safe, and efficient service

Requirements

What you’ll need

Bachelor's degree; equivalent combination of training and experience will be considered in lieu of degree
Eight (8) years of experience in health information management or equivalent health information management education/technical training
RHIT or RHIA preferred
Strong knowledge of medical terminology
Strong knowledge of medical records procedures and compliance
Experience in document imaging, prepping, or scanning
Good organizational and interpersonal skills
Effective oral and written communication skills
Ability to communicate with all levels of staff
Ability to follow instructions and perform tasks accurately
Ability to work independently with good judgment
Working knowledge of computer systems and programs, including expertise in MS Word, Excel, and Adobe products

Benefits

Comp & perks

Mandatory/continuing education and skills competency support
Professional growth and development opportunities
Preceptor, mentor, and resource opportunities
Employee-focused support and care