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Memorial Hermann Health System

Patient Account Representative – Cash Posting

Memorial Hermann Health System

. Collect third-party and private-pay receivables in a timely manner .

Posted 9/30/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient billing and collection procedures within a healthcare setting, ensuring accurate documentation and timely receivables management. Proficient in Microsoft Office, particularly Excel, and capable of mentoring less experienced staff while maintaining high standards of patient care.

Highest-signal resume keywords
Patient Billing ProceduresAccounts Receivable ManagementMicrosoft Excel ProficiencyMentoring StaffHigh Volume Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Accounts AnalysisError Correction10-Key ProficiencyMath SkillsDocumentation Accuracy
Soft Skills
Multi-TaskingPrompt CommunicationResourcefulness
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Healthcare SettingBusiness Office ProceduresCollection ProceduresReimbursement ProceduresPatient Care Standards

About the role

Key responsibilities & impact
  • Collect third-party and private-pay receivables in a timely manner
  • Review incoming correspondence and take appropriate action
  • Respond promptly to inquiries
  • Analyze accounts for errors, adjustments, and credits
  • Issue corrected entries when necessary and update account information
  • Document communications accurately and completely
  • Serve as a mentor and resource for less experienced staff
  • Ensure safe care for patients, staff, and visitors while adhering to Memorial Hermann policies, procedures, and standards
  • Support department-based goals and organizational success
  • Provide safe, caring, personalized, and efficient experiences to patients and colleagues
  • Perform other duties as assigned

Requirements

What you’ll need
  • High School Diploma or GED preferred
  • Three (3) years hospital business office or medical related experience preferred
  • Knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
  • Ability to multi-task in a fast paced, high volume environment
  • Proficient in Microsoft Office, with emphasis on Excel
  • Proficient in 10-key and math
  • Must meet mandatory/continuing education and skills competency requirements

Benefits

Comp & perks
  • Mandatory/continuing education
  • Professional growth and development opportunities
  • Mentorship and preceptor opportunities