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Patient Account Representative – Cash Posting
Memorial Hermann Health System. Collect third-party and private-pay receivables in a timely manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient billing and collection procedures within a healthcare setting, ensuring accurate documentation and timely receivables management. Proficient in Microsoft Office, particularly Excel, and capable of mentoring less experienced staff while maintaining high standards of patient care.
Highest-signal resume keywords
Patient Billing ProceduresAccounts Receivable ManagementMicrosoft Excel ProficiencyMentoring StaffHigh Volume Environment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts AnalysisError Correction10-Key ProficiencyMath SkillsDocumentation Accuracy
Soft Skills
Multi-TaskingPrompt CommunicationResourcefulness
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Healthcare SettingBusiness Office ProceduresCollection ProceduresReimbursement ProceduresPatient Care Standards
About the role
Key responsibilities & impact- Collect third-party and private-pay receivables in a timely manner
- Review incoming correspondence and take appropriate action
- Respond promptly to inquiries
- Analyze accounts for errors, adjustments, and credits
- Issue corrected entries when necessary and update account information
- Document communications accurately and completely
- Serve as a mentor and resource for less experienced staff
- Ensure safe care for patients, staff, and visitors while adhering to Memorial Hermann policies, procedures, and standards
- Support department-based goals and organizational success
- Provide safe, caring, personalized, and efficient experiences to patients and colleagues
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED preferred
- Three (3) years hospital business office or medical related experience preferred
- Knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
- Ability to multi-task in a fast paced, high volume environment
- Proficient in Microsoft Office, with emphasis on Excel
- Proficient in 10-key and math
- Must meet mandatory/continuing education and skills competency requirements
Benefits
Comp & perks- Mandatory/continuing education
- Professional growth and development opportunities
- Mentorship and preceptor opportunities