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Training and Development Specialist
Memorial Hermann Health System. Research materials and methods, develop training programs, update or modify existing courses, and establish curricula .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and facilitating training programs, utilizing Learning Management Systems, and collaborating with various stakeholders to assess and address training needs. Possesses strong presentation skills and the ability to engage with diverse audiences effectively.
Highest-signal resume keywords
Training Program DevelopmentLearning Management System ExperienceEmployee Development CoordinationPresentation SkillsHealthcare Environment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Curriculum DevelopmentTraining Needs AssessmentContent CreationTraining EvaluationTechnical Training Facilitation
Soft Skills
Attention to DetailProblem ResolutionCollaborationCommunicationTime Management
Tools & Technologies
Cornerstone OnDemandLearning Management System
Industry Keywords
Employee OrientationLeadership DevelopmentConsumer ExperienceHealthcare TrainingOrganizational Development
About the role
Key responsibilities & impact- Research materials and methods, develop training programs, update or modify existing courses, and establish curricula
- Oversee employee instruction and perform administrative duties such as scheduling classes and organizing enrollment
- Facilitate training in virtual, in-person, and other modalities through the Organizational Development and Learning department
- Facilitate New Employee Orientation, New Leader Orientation, Leadership Development curricula, Consumer Experience, technical trainings, and other educational programs
- Facilitate solo or co-facilitated training for frontline employees through leadership
- Prepare training locations and ensure instructors have required tools, technical equipment, materials, resources, and catering
- Assist in assessing training needs through surveys, employee interviews, and consultations with managers or instructors
- Collaborate with Training Specialists, Instructional Designers, and stakeholders to conduct needs analysis and identify knowledge gaps
- Assist with designing and creating training content and materials, including guides, manuals, and job aids
- Develop online training content with Instructional Designers, Subject Matter Experts, and leaders
- Collect training evaluations and assist in evaluating training content and facilitation
- Use the Learning Management System to track and report attendance and obtain training feedback
- Review existing training modules with internal partners
- Monitor costs, manage enrollment, schedule classes and locations in the LMS, print training materials, and send invitations
- Report to the Director of Organizational Development and Learning
- Provide safe, caring, personalized, and efficient experiences to patients and colleagues
Requirements
What you’ll need- Bachelor's Degree preferred, or 5+ years of equivalent work experience
- Minimum of 2 years’ experience coordinating and delivering employee development programs for all levels of employees
- Excellent presentation skills to clearly convey complex blends of business and technical matters to a range of audiences
- Open to commuting between sites as needed
- Hands-on experience with Learning Management Systems (Cornerstone OnDemand or other)
- Ability to handle multiple tasks simultaneously and set priorities
- Strong attention to detail and problem resolution skills
- Ability to function effectively in a highly collaborative team environment
- Capability to interact with individuals at all levels within an organization
- Experience in a healthcare environment a plus
- Must demonstrate knowledge and skills necessary to provide care appropriate to the patient served
- Must demonstrate knowledge of the principles of growth and development as it relates to different life cycles
Benefits
Comp & perks- Mileage reimbursement for commuting between sites as needed