Mend.io

Security Operations

• Assess security risks across Mend’s product and cloud infrastructure and drive a prioritized improvement plan
• Own day-to-day cloud and infrastructure security operations, including SIEM/SOC monitoring, WAF, CSPM, access reviews, encryption, and secrets management
• Lead vulnerability management, including Mend’s HackerOne bug bounty program and remediation coordination with Engineering
• Lead security incident response and support disaster recovery planning and testing
• Support customer-facing security activities, including questionnaires, RFPs, and technical security discussions during sales cycles
• Drive audit and certification activities, including SOC 2 and ISO 27001/27701/27017, and maintain compliance controls and evidence through Drata
• Manage third-party security assessments and support security and AI governance
• Serve as a key internal security advisor for teams across the company
• Own and improve security tooling, automation, and operational processes

Security Operations Lead

Social Media Manager

• Manage and execute Mend.io's social media presence across LinkedIn, YouTube, and other platforms as needed
• Post, monitor, and respond across designated social media channels
• Develop, manage, and execute a comprehensive social media content calendar
• Use Sprout Social and Canva for scheduling, monitoring, and reporting
• Analyze and report on social media analytics, KPIs, and metrics to measure performance and inform strategy
• Partner with Design, Content, Event, and Product Marketing teams to source, create, and adapt content
• Manage and run the employee advocacy program to increase employee engagement and social media reach