Mental Health Innovations

AI Research Scientist

• Investigate open questions about MHI’s services and the people who use them, designing studies that produce robust evidence with actionable reports.
• Apply ML and NLP methods to large volumes of free-text data, including conversations from crisis, peer support and counselling services, with careful attention to validity, reliability and bias.
• Build technical prototypes to test whether AI approaches are viable, and work with colleagues to take promising approaches forward.
• Design and run rigorous evaluations of AI models and tools, validating automated methods against clinical expert judgement and conducting safety testing for high-risk conversations.
• Assess risks including bias, privacy, safety and potential harm, and help develop appropriate safeguards.
• Work with the Director of Data Science, AI & Research to develop MHI’s AI strategy and research priorities.
• Help shape technical and methodological standards, support and mentor colleagues, and advise on AI capabilities, limitations, opportunities and risks.
• Collaborate with clinical, service delivery and external partners; communicate complex ideas clearly to non-technical audiences; and contribute to reports, publications and presentations.
• Work with anonymised text from more than 4 million Shout conversations and growing datasets from The Mix’s services in a secure AWS environment using Amazon SageMaker and Amazon Bedrock.

Explore Senior AI Scientist at Mental Health Innovations. Review requirements and application details.

Open roles

Senior AI Scientist