HR Business Partner

Mercari, Inc.

. Build trusted relationships with business leaders and understand their teams, priorities, and people challenges .

Posted 9/30/2026full-timeBengaluru • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in performance management, talent management, and employee engagement while effectively coaching managers and influencing stakeholders. Proficient in analyzing people data to drive actionable insights and support organizational change initiatives.

Highest-signal resume keywords

HR Business Partner ExperiencePerformance ManagementTalent ManagementEmployee EngagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementTalent ManagementEmployee EngagementOrganizational ChangeEmployee RelationsCoachingData AnalysisWorkplace ComplianceOrganizational DesignWorkforce Planning

Soft Skills

Strong Communication SkillsDiscretion and FairnessJudgmentInfluencing Without AuthorityTeam Dynamics

Tools & Technologies

WorkdayHRISExcelGoogle SheetsBusiness-Intelligence Tools

Certifications & Qualifications

MBA or Postgraduate Qualification in Human Resources

Industry Keywords

TechnologyProductEngineeringStart-UpGlobal OrganizationMatrixed OrganizationIndian Employment Practices

About the role

Key responsibilities & impact

Build trusted relationships with business leaders and understand their teams, priorities, and people challenges
Translate business needs into practical people plans and measurable HR interventions
Represent the People & Culture perspective in business discussions while balancing employee experience and organisational needs
Drive performance-management cycles, including goal setting, check-ins, evaluations, calibration, and development planning
Identify critical talent, high performers, succession priorities, and capability gaps
Support career-development and internal-mobility discussions
Analyse engagement surveys, pulse checks, attrition patterns, and employee feedback to identify trends and recommend action
Facilitate listening sessions and targeted interventions
Partner with leaders to build inclusive, high-performing teams aligned with Mercari’s values
Coach managers on leadership effectiveness, team dynamics, performance conversations, feedback, and employee development
Lead the people aspects of organisational changes, including restructuring, leadership transitions, team movements, and role changes
Develop stakeholder maps, communication plans, change narratives, and implementation plans
Provide guidance on employee concerns, workplace conduct, attendance, performance improvement, and disciplinary matters
Conduct or support fair, objective, and well-documented workplace reviews and investigations
Use people data to generate actionable insights and maintain accurate documentation
Partner with HR Operations, Talent Acquisition, Total Rewards, Learning & Development, Finance, and business teams
Contribute to cross-functional People & Culture projects and improve HR programmes and processes

Requirements

What you’ll need

4–7 years of progressive HR experience, including at least 3 years in an HRBP, People Partner, or comparable business-facing role
Experience partnering with managers and senior stakeholders in a technology, product, engineering, start-up, or similarly dynamic environment
Working knowledge of performance management, talent management, employee engagement, organisational change, and employee relations
Demonstrated ability to coach managers and influence stakeholders without direct authority
Strong analytical skills and experience translating people data into clear recommendations
Sound understanding of Indian employment practices and workplace-compliance requirements
Strong written and verbal communication skills
Ability to manage sensitive matters with discretion, fairness, and sound judgement
Comfort working in an ambiguous, fast-paced, and multicultural environment
MBA or postgraduate qualification in Human Resources preferred
Experience supporting engineering, product, or other technical teams preferred
Experience working in a global or matrixed organisation, particularly with stakeholders in Japan or other international locations preferred
Experience with Workday or a comparable HRIS preferred
Exposure to organisational design, workforce planning, investigations, or change-management programmes preferred
Experience creating dashboards or analysing HR data using Excel, Google Sheets, or business-intelligence tools preferred

Benefits

Comp & perks

Hybrid work arrangement in Bengaluru, India
Well-being for Performance culture foundation
Diversity & Inclusion culture foundation
Trust & Openness culture foundation
Sustainability culture foundation