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Merchant & Gould P.C.

Litigation Legal Support Manager

Merchant & Gould P.C.

. Supervise legal assistants and paralegals supporting the Litigation Practice Group .

Posted 11/9/2026full-timeAlexandria • Virginia • United StatesSeniorLead💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive litigation support experience, particularly in intellectual property matters, with a strong focus on operational excellence, team leadership, and compliance with legal procedures. Proven ability to manage complex workflows, enhance team capabilities, and align legal functions with business objectives.

Highest-signal resume keywords
Litigation Support ExperienceIntellectual Property LitigationTeam LeadershipProject ManagementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Litigation ProceduresDiscovery RulesTrial PreparationCourt Filing SystemsCase Management SystemsDocument Management SystemsTrial Logistics ManagementBudget ManagementWorkflow ManagementStaffing Needs Assessment
Soft Skills
Excellent Oral CommunicationExcellent Written CommunicationInterpersonal CommunicationOrganizational SkillsCollaborative Orientation
Tools & Technologies
Microsoft OfficeCase Management SoftwareDocument Management Software
Industry Keywords
Litigation Practice GroupLegal Assistant FunctionsParalegal FunctionsClient RelationsOperational Priorities

About the role

Key responsibilities & impact
  • Supervise legal assistants and paralegals supporting the Litigation Practice Group
  • Provide day-to-day leadership, direction, coaching, and support
  • Oversee litigation support operations, staffing, attorney assignments, workflows, and workload distribution
  • Assess and forecast staffing needs for new and active matters
  • Address capacity concerns and develop staffing and support solutions
  • Establish and monitor standards for quality, accuracy, timeliness, responsiveness, and client service
  • Serve as an escalation point for complex workflow, staffing, and litigation support issues
  • Oversee compliance with litigation procedures, court rules, filing requirements, docketing processes, and case deadlines
  • Lead onboarding, training, professional development, and cross-training initiatives
  • Identify skill gaps and develop programs and resources to strengthen team capabilities
  • Manage employee performance and development, including goals, feedback, coaching, evaluations, and improvement plans
  • Partner with Human Resources on recruitment, selection, onboarding, retention, career development, succession planning, and employee relations
  • Monitor team capacity, productivity, utilization, and billable and non-billable hours
  • Analyze trends and implement workflow, staffing, technology, and process improvements
  • Promote effective use of firm-approved technology, systems, and resources
  • Manage relationships with outside vendors and service providers, including court reporters, trial consultants, and contractors
  • Oversee the quality and delivery of contracted services
  • Review and approve timecards, time-off requests, vendor invoices, and related items
  • Align legal assistant and paralegal support with the firm's litigation practice, business objectives, client service expectations, and operational priorities
  • Maintain confidentiality of sensitive personnel and client information
  • Perform other duties and projects as assigned

Requirements

What you’ll need
  • 10+ years of litigation support experience in a law firm or comparable legal environment
  • Substantial experience supporting attorneys through all phases of litigation
  • 5+ years of experience supporting intellectual property litigation
  • Familiarity with practices, procedures, and demands unique to IP matters
  • Progressive experience in legal support roles
  • Strong understanding of legal assistant and paralegal functions
  • Proven ability to lead teams, manage complex workflows, and drive operational excellence
  • Advanced knowledge of litigation procedures, discovery rules, trial preparation, and court filing systems
  • Advanced experience with Microsoft Office, case management, and document management systems
  • Experience managing trial logistics
  • Experience leading large-scale legal projects and teams from conception to completion
  • Experience defining project scope, setting timelines, and managing budgets
  • Ability to align paralegal and legal assistant functions with business objectives
  • Strong understanding of profitability and client relations
  • Excellent oral, written, and interpersonal communication skills
  • Ability to influence persuasively and effectively with a collaborative orientation
  • Strong organization and project management skills
  • Process improvement focus
  • Ability to remain in a stationary position for the majority of the workday
  • Ability to routinely use a computer and other standard office equipment
  • Occasional travel, approximately 10% of the time

Benefits

Comp & perks
  • Comprehensive benefits package
  • Employee medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • AD&D insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) match
  • Ten firm holidays
  • Hybrid work environment
  • Accommodation during the application or recruiting process for candidates with disabilities