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Director I, Software Engineering – Claims Engineering
Mercury Insurance. Build and manage highly motivated, high-performing software engineering teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and managing high-performing software engineering teams, driving technical strategy, and ensuring compliance and security in application systems. Proficient in project management, digital transformation, and leveraging analytics for operational excellence.
Highest-signal resume keywords
Software Engineering LeadershipProject ManagementDigital TransformationCloud ComputingDevSecOps
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringAPIsMicroservicesData StreamingIntegration FrameworksCloud TransformationHigh-Volume Distributed SystemsOperational ExcellenceTechnical StrategyAI/ML Adoption
Soft Skills
Excellent CommunicationCollaborationInfluencing StakeholdersMentoringContinuous Improvement
Tools & Technologies
CI/CDContainersGuidewireClaims Center
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceMaster’s Degree in Computer Science
Industry Keywords
Insurance DomainClaims TechnologyP&C Insurance Business
Tech Stack
Tools & technologiesCloudGuidewireMicroservices
About the role
Key responsibilities & impact- Build and manage highly motivated, high-performing software engineering teams
- Hire, mentor, and motivate staff while fostering continuous improvement, innovation, and excellence
- Drive budgeting and planning for the area of responsibility
- Collaborate with product managers to estimate effort, prioritize the roadmap, plan, and deliver roadmap items
- Translate product requirements into robust, modular, configurable, reusable, secure, compliant, scalable, and maintainable designs
- Lead teams hands-on to deliver new or improved features and remove implementation impediments
- Collaborate with teams and stakeholders to ensure successful delivery
- Review product requirements, designs, and code for quality and adherence to best practices
- Ensure application systems are secure, compliant, performant, and current
- Monitor and report key performance metrics and make data-driven operational decisions
- Identify system and process improvements
- Drive new features, large refactors, migrations, and process changes
- Leverage CI/CD and process optimization to improve time to market
- Track industry trends and drive adoption of best practices
- Develop and drive Mercury’s application-system technical vision, strategy, and innovation
- Represent the engineering organization and its vision to executive leadership
Requirements
What you’ll need- Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other related fields, or equivalent combination of education and experience
- 10+ years of software engineering experience
- 7+ years of experience leading and managing staff
- 2+ years of experience managing large teams
- Proficient in building and managing multiple small/medium-sized software engineering teams
- Proficient in hiring and developing next-level managers and leaders
- Proficient in project management tasks including estimating, planning, executing, tracking, and reporting progress
- Proficient in leading engineering teams across mobile, web, backend, data, and other technology stacks
- Experience designing and implementing complex, high-volume distributed application systems
- Proficient with APIs, messaging, data streaming, workflow, integration frameworks, microservices, containers, and cloud computing
- Experience leveraging DevSecOps
- Experience using analytics data and experimentation to improve systems
- Experience driving digital transformation, omni-channel implementation, legacy migration, cloud transformation, modernization, product and services development, and AI/ML adoption
- Excellent written and verbal communication skills
- Ability to articulate complex technical concepts to non-technical stakeholders
- Ability to collaborate with and influence cross-functional teams and stakeholders
- Proficient in operational excellence and best practices focused on quality, performance, scalability, maintainability, and observability
- Experience driving technical strategy, vision, and innovation
- Preferred: Master’s Degree in Computer Science
- Preferred: Experience leading large-scale Claims technology organizations through growth, modernization, and complex transformation initiatives
- Preferred: Deep expertise in Guidewire, Claims Center, and the insurance domain
- Preferred: Experience defining and executing Claims technology strategy and cloud migrations
- Preferred: Experience building software for P&C Insurance Business
Benefits
Comp & perks- Competitive compensation
- Flexibility to work from anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
- Reasonable accommodations for qualified individuals with disabilities