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Mercury

Head of Social, Community

Mercury

. Set the strategy for social and community at Mercury, connecting social, creators and influencers, and merch into a cohesive ecosystem .

Posted 10/16/2026full-timeRemote • United StatesLead💰 $210,000 - $262,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading social and community strategies, developing impactful campaigns, and fostering cross-functional collaboration. Proven ability to balance creative vision with analytical insights while managing budgets and team development.

Highest-signal resume keywords
Team LeadershipBudget ManagementCreative Campaign DevelopmentCross-Functional CollaborationStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Social Media StrategyCampaign DevelopmentContent CreationAnalytical RigorCommunity Engagement
Soft Skills
Creative FeedbackPeople DevelopmentCuriosity About CultureCross-Functional Instincts
Industry Keywords
Influencer PartnershipsBrand StrategyCommunity InsightsMerchandisingCreative Ambition

About the role

Key responsibilities & impact
  • Set the strategy for social and community at Mercury, connecting social, creators and influencers, and merch into a cohesive ecosystem
  • Shape and amplify Mercury’s voice across channels
  • Develop breakthrough campaigns and programs, including social ideas, creator partnerships, and merchandise
  • Connect community work to the broader marketing organization
  • Partner with Brand, Creative, Growth, Product Marketing, Support, and other teams
  • Turn company priorities into larger ideas and bring community insights back into Mercury
  • Own goals, budgets, measurement, and operating rhythms for the function
  • Balance creative ambition with analytical rigor
  • Lead, coach, and develop a multidisciplinary team of three
  • Grow the organization as ambitions expand
  • Report to the Head of Brand

Requirements

What you’ll need
  • Experience leading a team and meaningful budget across social, merch, creator or influencer partnerships, or related brand and community disciplines
  • Exceptional creative and editorial taste
  • Ability to write strong social posts, evaluate concepts, provide incisive creative feedback, and maintain a high bar
  • Systems mindset: ability to connect channels and moments to a larger brand story
  • Strong cross-functional instincts
  • Ability to connect different priorities while keeping the customer and community at the center
  • Curiosity about culture and the internet
  • Strong people leadership
  • Ability to hire, coach, and develop people across different disciplines
  • Ability to move between strategic thinking and detailed execution

Benefits

Comp & perks
  • Base salary
  • Equity (stock options/RSUs)
  • Benefits
  • Equal Employment Opportunity employer
  • Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs