Staff Software Engineer – Services Platform

Mercury

. Define and build the platform Mercury engineers use to deploy, operate, and evolve services .

Posted 10/9/2026full-timeRemote • United States, CanadaLead💰 $239,000 - $298,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Kubernetes operations, service-to-service authentication, and building self-service observability tools. Capable of aligning cross-functional teams and designing internal platforms that enhance operational efficiency while adhering to financial regulations.

Highest-signal resume keywords

Kubernetes OperationsService-to-Service AuthenticationSelf-Service ObservabilityPlatform Design JudgmentCross-Team Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KubernetesDeployment ArchitectureService DiscoveryService MeshOperational ToolingWorkload IdentityDistributed Systems InfrastructureObservabilityInfrastructure ComplianceOperational Safety

Soft Skills

CommunicationMentoringStrategic ThinkingCollaborationProblem Solving

Industry Keywords

Financial RegulationsService EcosystemOperational ComplexityProduct-Oriented MindsetDeployment Path

Tech Stack

Tools & technologies

Kubernetes

About the role

Key responsibilities & impact

Define and build the platform Mercury engineers use to deploy, operate, and evolve services
Own the strategy for Mercury’s service ecosystem, including identity, authentication, discovery, and communication
Work with product stakeholders and Release Engineering to create a paved deployment path with defaults for rollouts, rollbacks, configuration, secrets, and operational safety
Evolve Mercury’s service runtime architecture, including Kubernetes, while keeping existing services healthy during the transition
Make observability self-service for product engineers
Partner with Release Engineering, Security, and product engineering teams to create infrastructure compliant with financial regulations
Identify high-leverage gaps and ship pragmatic improvements
Establish patterns that support more services without proportionally increasing operational complexity
Mentor engineers and shape infrastructure thinking beyond directly owned systems

Requirements

What you’ll need

Deep experience operating Kubernetes in production
Strong instincts around deployment architecture, failure modes, and migrations
Experience designing or materially owning service-to-service authentication, workload identity, service discovery, service mesh, or related distributed-systems infrastructure
Experience building self-service observability or operational tooling for application engineers
Strong platform-design judgment, including knowing when not to build something
Product-oriented internal-platform mindset, including adoption, ergonomics, defaults, documentation, and escape hatches
Ability to gain alignment across teams with different goals and perspectives
Ability to communicate technical tradeoffs clearly
Experience operating at the boundary between deep technical work and broad organizational leverage
Experience building an internal developer platform or service infrastructure at a scaled engineering organization is useful

Benefits

Comp & perks

Equity (stock options/RSUs)
Benefits
Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs