Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Mercy

Medical Navigator

Mercy

. Facilitate patient/guest experiences by providing personal, professional, and compassionate service .

Posted 9/21/2026full-timeSpringfield • Missouri • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient service skills by facilitating positive experiences and coordinating care with medical teams. Proficient in managing medical information and scheduling while adhering to professional communication standards.

Highest-signal resume keywords
Patient ServiceAppointment SchedulingCritical ThinkingProfessional CommunicationMicrosoft Office Knowledge

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Typing 50 WPMMedical Information Organization
Soft Skills
Compassionate ServiceProblem-Solving
Certifications & Qualifications
BLS Preferred
Industry Keywords
Medical Office ExperienceCustomer Service

About the role

Key responsibilities & impact
  • Facilitate patient/guest experiences by providing personal, professional, and compassionate service
  • Schedule appointments
  • Answer patient questions
  • Organize medical information
  • Coordinate services with care teams
  • Support patients and help ensure a smooth and positive care experience
  • Perform duties consistent with Mercy's mission, values, and Service Standards

Requirements

What you’ll need
  • High school diploma
  • Valid Driver's License
  • Previous experience in a Medical Office or customer service position
  • Critical thinking and problem-solving skills
  • Professional verbal and written communication skills
  • Ability to type 50 wpm
  • Knowledge of Microsoft Office
  • BLS preferred

Benefits

Comp & perks
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32+ hours per pay period
  • Caring, collaborative team environment
  • Opportunities to shape the future of healthcare through innovation, technology, and compassion
  • Growth opportunities