Mercy

Strategy

• Advance the organization's long-term growth agenda through market expansion, strategic planning, business development, and competitive positioning
• Identify and evaluate opportunities for organic growth, market penetration, service expansion, partnerships, acquisitions, and new business models
• Strengthen the organization's presence in existing markets while accelerating growth in new markets
• Work closely with executive leadership, operational leaders, physicians, clinical leaders, finance, and strategy teams
• Translate enterprise priorities into actionable market growth strategies
• Drive sustainable volume, revenue, access, and market share growth
• Combine market intelligence, strategic foresight, financial analysis, and execution discipline to identify opportunities and deliver measurable results

Regional Vice President – Strategy & Growth

General

• Serve as primary liaison between specialty physician and patient
• Communicate with patients, assess and evaluate their needs, and advise patients of recommended actions/course of treatment as directed by the physician
• Complete 90 days of on-site training before transitioning to a hybrid schedule
• Work 2 days in clinic and 2 days remotely
• Work a part-time day schedule of 32 hours per week, Monday–Friday, 4x8s, 7:30a–4:00p

Clinic Specialty RN – EP

Nurse Practitioner

• Conduct patient assessments and evaluations
• Develop and manage individualized treatment plans
• Provide medication management, including MOUD services
• Monitor patient progress and adjust care plans as needed
• Collaborate with multidisciplinary team members to coordinate care
• Educate patients and families on treatment, recovery, and health maintenance
• Maintain accurate and timely clinical documentation
• Provide direct patient care for individuals with substance use disorders
• Work alongside physicians, APPs, and clinical social workers in an integrated care environment

Nurse Practitioner – Addiction Medicine, PRN

Therapist

• Conduct behavioral health assessments and develop individualized treatment plans
• Provide individual, family, and crisis intervention services
• Coordinate care with physicians, nursing staff, therapists, and community resources
• Support patients and families with education, resource navigation, and discharge planning
• Advocate for patients and encourage active participation in treatment goals
• Monitor patient progress and adjust care plans as needed
• Maintain accurate and timely clinical documentation in Epic
• Collaborate with internal and external partners to ensure continuity of care
• Provide case management and therapy for patients and families to enhance psychosocial functioning

Mental Health Case Manager II – Therapist

Consultant

• Provide strategic leadership, operational oversight, and program direction to advance clinical tools and supporting processes
• Develop and optimize evidence-based, standardized solutions
• Improve patient outcomes and clinical workflows
• Drive consistency across the care continuum
• Partner with clinical, operational, and system leaders to align initiatives with organizational priorities
• Achieve measurable improvements in quality, service, and cost performance
• Lead cross-functional teams
• Advance the Mercy Care Model through consistent, patient-centered, data-driven care delivery
• Translate strategy into practice
• Ensure adoption and long-term sustainability of initiatives
• Drive performance through data-informed decision-making and stakeholder engagement
• Develop presentations and materials communicating strategy, progress, and impact

Senior Managing Consultant – Quality & Safety

Business Analyst

• Evaluate the efficiency and effectiveness of internal controls using CAATs based on current projects and business needs
• Prepare documentation and reports communicating findings and recommendations to senior leadership
• Monitor and support the ACL infrastructure
• Contribute to department-wide goals and objectives
• Work with process owners to define, develop, and execute data analytics
• Implement continuous monitoring to evaluate, support, and enhance business processes
• Define business requirements, identify and extract data, execute analyses, and prepare written documentation and deliverables
• Serve as system administrator for the Compliance Department matters-tracking database and related application modules
• Assist with developing statistically valid samples for compliance auditing
• Lead ACL data efforts
• Evaluate internal controls and processes, identify weaknesses and improvement opportunities, and recommend mitigations or control enhancements
• Provide guidance and support to Compliance and Medical Documentation Department coworkers on data retrieval, analysis, and computer-assisted audit techniques
• Perform duties consistent with Mercy's mission, values, and Service Standards

Senior Finance Business Analyst – Population Health

• Serve as the primary revenue cycle performance contact for Clinic and/or Facility Operations Leadership as well as physician and/or facility department managers
• Provide communication with physician office managers, facility department managers, and Virtual Business Office (VBO) operations, as appropriate
• Assure effective revenue cycle results for the community served
• Travel within the community regularly
• Travel periodically across the Health System

Business Services Leader

Software Engineer

• Design, develop, modify, debug, and evaluate programs for functional or operational areas
• Analyze complex business problems to be solved with automated systems
• Provide technical expertise in identifying, evaluating, and developing cost-effective systems and procedures that meet user requirements
• Analyze existing programs or formulate logic for new systems
• Devise logic procedures and prepare flowcharts
• Perform coding and test/debug programs
• Develop conversion and system implementation plans
• Prepare and obtain approval of system and programming documentation
• Recommend changes in development, maintenance, and system standards
• Configure system settings and options
• Plan and execute unit, integration, and acceptance testing
• Create system specifications to meet business requirements
• Train users in system conversion and implementation

Lead Applications Developer

Physician

• Join Mercy Virtual’s virtual Stroke and Neurology program remotely
• Provide acute stroke evaluations for patients within the TNK window and embolectomy window
• Provide stroke consults for patients outside of the 24 hr treatment window
• Provide general neurology consults, both acute and routine
• Provide neurology inpatient rounding services for select facilities
• Round daily on assigned patients at designated facilities
• Deliver virtual neurological services to patients across Arkansas, Missouri, and Oklahoma

Physician, Neurology

Medical Billing and Coding

• Review and analyze documentation in medical records
• Assign diagnoses and procedure codes based on physician documentation
• Code inpatient, outpatient, and/or professional services
• Follow the Standards of Ethical Coding established by the American Health Information Management Association
• Adhere to official coding guidelines
• Perform data entry using keyboard and mouse

Coding Specialist

Physician Assistant

• Support providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner
• Assist with clinical procedures
• Maintain accurate documentation
• Provide administrative support for smooth daily operations
• Function within the defined scope of practice under supervision
• Deliver care in alignment with Mercy's mission and standards
• Interact frequently with patients in an outpatient clinical setting
• Use clinical equipment while standing, walking, lifting, and performing related physical duties

Medical Assistant

Agent

• Schedule patient appointments
• Take patient messages
• Provide general information regarding visit instructions and expectations
• Maintain a calm, pleasant, professional attitude
• Deliver excellent customer service using exceptional telephone etiquette

Patient Service Agent

• Provide professional nursing care to patients within the medical practice
• Support and assist physicians in the treatment of patients
• Complete related clinical paperwork
• Perform care, examination, diagnostic and treatment room procedures
• Provide patient education and support development of self-care programs
• Communicate with patients, families, visitors and employees in a caring, friendly, personal and professional manner
• Comply with federal, state and local regulations and organizational policies and procedures
• Work 2 days in clinic and 3 days remotely after completing 90 days of on-site training
• Perform related duties as assigned

Clinic Specialty RN

Nurse

• Work under the direction of the primary care operations team
• Partner directly with Mercy Primary Care Providers
• Provide safe, timely, effective, efficient, equitable, and patient-centered care
• Partner with patients, providers, and other clinical care team members
• Drive quality outcomes for an attributed patient panel
• Perform duties consistently with Mercy's mission, values, and Service Standards

Primary Care Nurse, RN/LPN

Account Manager

• Coordinate patient accounts, including insurance and benefit verification, denial management, and collections
• Identify patient assistance programs, such as drug copay cards, for which patients may qualify
• Assist patients with enrollment in assistance programs
• Monitor services rendered
• Bill assistance programs for applicable funds
• Monitor insurance company regulations for changes in precertification, documentation, and claims submission requirements
• Communicate with physicians, staff, patients, and insurance companies
• Serve as a resource for other staff and patients
• Perform duties consistently with Mercy's Mission, Values, and Service Standards