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Mercy

Patient Service Agent

Mercy

. Schedule patient appointments .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Schedule patient appointments
  • Take patient messages
  • Provide general information regarding visit instructions and expectations
  • Maintain a calm, pleasant, professional attitude
  • Deliver excellent customer service using exceptional telephone etiquette

Requirements

What you’ll need
  • High School Diploma or Equivalent
  • Customer Service experience
  • Basic computer skills
  • Data Entry
  • Professional, courteous, and compassionate attitude
  • Ability to multi-task
  • Type 60 wpm

Benefits

Comp & perks
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32+ hours per pay period