Account Director – Pharma, Life Science

MERGE

. Oversee and lead all account management processes .

Posted 9/30/2026full-timeUnited StatesLead💰 $88,450 - $129,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management within the Life Sciences/Pharma sector, focusing on strategic ideation, tactical activation, and financial management. Proven ability to build and nurture client relationships while leading teams in a collaborative environment.

Highest-signal resume keywords

Account Management ExperienceLife Sciences/Pharma KnowledgeStrategic IdeationClient Relationship ManagementFinancial Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementStrategic IdeationTactical ActivationFinancial ManagementMedia Objectives UnderstandingKPI MeasurementCross CollaborationMLR Process KnowledgeDTC ExperienceClient Service Strategies

Soft Skills

Professional CommunicationPresentation SkillsProblem-Solving AbilityAttention to DetailTeam Leadership

Industry Keywords

Life SciencesPharmaAdvertising AgencyDigital ChannelsTraditional ChannelsAnalyticsMarTechClient ReportingBusiness DevelopmentMarketplace Insights

About the role

Key responsibilities & impact

Oversee and lead all account management processes
Monitor, direct, and motivate day-to-day interactions between the account team and clients
Nurture strong relationships with existing and prospective clients
Deliver strategic and hands-on ideas and work
Drive tactical projects through the agency and meet delivery requirements and deadlines
Serve as a senior solution-oriented manager between client and agency teams
Assimilate business, customer, and marketplace insights into strategies and marketing programs across traditional and digital Life Sciences/Pharma channels, Media, Analytics, and MarTech
Balance agency and client expectations
Communicate with client teams regarding progress, creative campaigns, and deliverables
Collaborate with clients on strategy, ideas, trends, and thought leadership
Build client relationships and deliver client and agency needs
Sign off on internal agency materials for client reporting
Identify additional business needs and opportunities and implement solutions
Manage account financial health
Partner with internal teams to craft strategic creative solutions
Involve senior staff from other departments as needed
Manage and grow a team as mentor and trusted advisor
Maintain working knowledge of MERGE’s solutions and resources and act on opportunities

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
8-10 years of account management experience at an advertising agency or similar, with traditional and digital channels
Life Sciences/Pharma experience and understanding of the MLR process, ideally with DTC experience
Strong background with strategic ideation, tactical activation, and financial management
Understanding of media objectives, various media channels, targeting and audiences, KPIs and measurement, plus cross collaboration with media and analytics teams
Superior professional communication and presentation skills
Ability to thrive in a fast-paced environment
Willingness to lead a team in a highly collaborative environment and develop and execute client service strategies
Advanced client management skills, especially expanding business within existing clients
Commitment to the client, attention to detail, and strong problem-solving ability
Managerial experience of at least 1 direct report
US work authorization that does not now or in the future require visa sponsorship

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life Insurance
401K
Lifestyle Spending Account
Employer Paid Life & Disability Insurance
Flexible Time off & Holidays
Many other benefits and rewards