Qualitative Insight Director

MERGE

. Ensure all aspects of projects are delivered on time and against client objectives .

Posted 10/14/2026full-timeUnited StatesLead💰 $114,400 - $167,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in market research methodologies, client relationship management, and strategic report writing. Proficient in moderating discussions and leveraging insights to inform business strategies while adhering to industry regulations.

Highest-signal resume keywords

Market Research ExpertiseClient Relationship ManagementModeration of InterviewsStrategic Report WritingCompliance with Healthcare Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProposal WritingQuestionnaire DesignData AnalysisReport Writing

Soft Skills

CommunicationMentoringFlexibilityProblem-SolvingCollaboration

Industry Keywords

PharmacovigilanceHealthcare ProvidersData PrivacyEthicsConfidentiality

About the role

Key responsibilities & impact

Ensure all aspects of projects are delivered on time and against client objectives
Anticipate and quickly address changes to approach, design, and objectives
Design studies and write proposals
Craft questionnaires and discussion guides using appropriate techniques and activities
Moderate 1:1 and group interviews and online engagements, typically spending 20% of time in live moderation
Facilitate discussions across topics and target audiences, going off-guide when appropriate
Identify emerging themes and connect insights to the bigger story
Incorporate strategic elements, implications, and recommendations into reports
Add visual elements to communicate research stories
Leverage client and industry knowledge, external frameworks, anecdotes, trends, and psychological understanding to elevate strategy
Write clearly and professionally for target audiences
Build and maintain long-term client relationships and deepen understanding of client businesses
Proactively address client business issues and opportunities through additional research or strategy work
Support Insight Department initiatives
Guide and mentor team members
Develop positive relationships with clients and other MERGE teams
Deliver results through client feedback, referrals, repeat business, or case studies

Requirements

What you’ll need

5+ years experience moderating and delivering excellent client deliverables in a market research or agency setting
Aligns with, Models, and Coaches MERGE values: People, Commitment, Aspiration, Trustworthiness & Impact
Willingness to travel and be flexible in scheduling to accommodate project needs
Compliance in time-tracking
Adhere with all MERGE and client required training and guidelines for market research and healthcare industry regulations and laws
Knowledge/compliance with Pharmacovigilance (PV) and Healthcare Providers (HCPs) processes and reporting, Ethics, Confidentiality, Data Privacy / Security and Harassment
US work authorization without current or future visa sponsorship requirement

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
401K
Lifestyle Spending Account
Employer Paid Life & Disability Insurance
Flexible Time off & Holidays
Other benefits and rewards
Hybrid work arrangement
Travel to MERGE hubs for meetings, team gatherings, events, or other business needs