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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management within the Life Sciences sector, focusing on strategic ideation, tactical activation, and financial stewardship. Proven ability to nurture client relationships and lead cross-functional teams to deliver on-time and on-budget solutions.
Highest-signal resume keywords
Account Management ExperienceLife Sciences ExperienceStrategic IdeationClient Management SkillsFinancial Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementStrategic IdeationTactical ActivationFinancial ManagementMedia Objectives UnderstandingKPI MeasurementCross CollaborationDigital MarketingTraditional MarketingMLR Process Understanding
Soft Skills
Professional CommunicationPresentation SkillsAttention to DetailProblem-Solving AbilityMentoring
Industry Keywords
Life SciencesPharmaMedTechHCP ExperienceDTC ExperienceAnalyticsMarTechClient ReportingAgency CollaborationMarket Insights
About the role
Key responsibilities & impact- Oversee and lead all account management processes
- Monitor, direct, and motivate day-to-day interactions between the account team and clients
- Nurture strong relationships with existing and prospective clients
- Deliver strategic and hands-on ideas and work
- Drive tactical projects through the agency and meet delivery requirements and deadlines
- Develop lasting relationships between client and agency teams
- Assimilate business, customer, and marketplace insights into strategies and marketing programs across traditional and digital Life Sciences/Pharma channels, with extensions to Media, Analytics, and MarTech
- Balance agency and client expectations
- Communicate with client teams about progress, creative campaigns, and deliverables to ensure on-strategy, on-time, and on-budget delivery
- Partner with clients on strategy, ideas, trends, and thought leadership
- Sign off on internal agency materials for client reporting
- Grow business by identifying additional client needs and opportunities and implementing solutions
- Demonstrate financial stewardship for account health
- Partner with internal teams to craft strategic creative solutions
- Involve senior staff from other departments as needed
- Manage and grow a team as mentor and trusted advisor
- Maintain working knowledge of MERGE’s solutions and resources and act on opportunities
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 8-10 years of account management experience at an advertising agency or similar, with traditional and digital channels
- Life Sciences (MedTech/Device/Pharma) experience and understanding of the MLR process
- HCP experience required
- DTC experience a plus
- Strong background with strategic ideation, tactical activation, and financial management
- Understanding of media objectives and experience with various media channels, including targeting and audiences, KPIs and measurement
- Cross collaboration with media and analytics teams
- Superior professional communication and presentation skills
- Advanced client management skills
- Commitment to the client, attention to detail, and strong problem-solving ability
- Managerial experience of at least 1 direct report
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401K
- Lifestyle Spending Account
- Employer Paid Life & Disability Insurance
- Flexible Time off & Holidays
- Other benefits and rewards