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MERGE

Senior Qualitative Insight Director

MERGE

. Ensure all aspects of projects are delivered on time and against client objectives .

Posted 10/14/2026full-timeUnited StatesSenior💰 $130,100 - $190,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in market research methodologies, client relationship management, and effective communication of insights. Capable of moderating discussions, designing studies, and delivering polished reports while adhering to industry regulations.

Highest-signal resume keywords
Market Research ExpertiseClient Relationship ManagementModeration of InterviewsProposal WritingPharmacovigilance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Study DesignQuestionnaire CreationReport WritingData Privacy ComplianceEthics in Research
Soft Skills
Effective CommunicationMentoringAdaptabilityFacilitationStorytelling
Tools & Technologies
RemeshOnline Engagement Platforms
Industry Keywords
Healthcare RegulationsConfidentialityData SecurityHCP ProcessesClient Deliverables

About the role

Key responsibilities & impact
  • Ensure all aspects of projects are delivered on time and against client objectives
  • Anticipate and address changes to project approach, design, and objectives
  • Design studies and write proposals
  • Create questionnaires and discussion guides using appropriate techniques and activities
  • Moderate 1:1 and group interviews and online engagements such as Communities and Remesh, typically spending 25% of time on live moderation
  • Facilitate discussions across topics and participant types, including going off-guide when appropriate
  • Identify emerging themes and connect insights to broader narratives
  • Incorporate story flow, implications, and recommendations into reports
  • Use visual elements to communicate research stories
  • Apply client and industry knowledge, external frameworks, anecdotes, constructs, trends, and psychological understanding to elevate strategy
  • Write clear, concise, polished deliverables for target audiences
  • Build long-term client relationships and deepen understanding of client businesses and needs
  • Identify client-specific value-adds and thought leadership opportunities
  • Address client business issues and opportunities through additional research or strategy work
  • Serve as a subject matter expert and role model for the Insight team
  • Support and occasionally lead department initiatives
  • Teach and mentor strategists and contribute to continuous learning
  • Represent MERGE in conferences, new business presentations, and networking events

Requirements

What you’ll need
  • 7+ years experience moderating and delivering excellent client deliverables in a market research or agency setting
  • Willingness to travel and be flexible in scheduling to accommodate project needs
  • Compliance in time-tracking
  • Adherence to Merge and client-required training and guidelines for market research and healthcare industry regulations and laws
  • Knowledge of Pharmacovigilance (PV) and Healthcare Providers (HCPs) processes and reporting, Ethics, Confidentiality, Data Privacy / Security and Harassment
  • U.S. work authorization without current or future visa sponsorship requirement
  • Ability to align with, model, and coach MERGE values

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401K
  • Lifestyle Spending Account
  • Employer Paid Life & Disability Insurance
  • Flexible Time off & Holidays
  • Other benefits and rewards
  • Hybrid work arrangements
  • Travel to MERGE hubs for meetings, team gatherings, events, or other business needs