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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in market research methodologies, client relationship management, and effective communication of insights. Capable of moderating discussions, designing studies, and delivering polished reports while adhering to industry regulations.
Highest-signal resume keywords
Market Research ExpertiseClient Relationship ManagementModeration of InterviewsProposal WritingPharmacovigilance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Study DesignQuestionnaire CreationReport WritingData Privacy ComplianceEthics in Research
Soft Skills
Effective CommunicationMentoringAdaptabilityFacilitationStorytelling
Tools & Technologies
RemeshOnline Engagement Platforms
Industry Keywords
Healthcare RegulationsConfidentialityData SecurityHCP ProcessesClient Deliverables
About the role
Key responsibilities & impact- Ensure all aspects of projects are delivered on time and against client objectives
- Anticipate and address changes to project approach, design, and objectives
- Design studies and write proposals
- Create questionnaires and discussion guides using appropriate techniques and activities
- Moderate 1:1 and group interviews and online engagements such as Communities and Remesh, typically spending 25% of time on live moderation
- Facilitate discussions across topics and participant types, including going off-guide when appropriate
- Identify emerging themes and connect insights to broader narratives
- Incorporate story flow, implications, and recommendations into reports
- Use visual elements to communicate research stories
- Apply client and industry knowledge, external frameworks, anecdotes, constructs, trends, and psychological understanding to elevate strategy
- Write clear, concise, polished deliverables for target audiences
- Build long-term client relationships and deepen understanding of client businesses and needs
- Identify client-specific value-adds and thought leadership opportunities
- Address client business issues and opportunities through additional research or strategy work
- Serve as a subject matter expert and role model for the Insight team
- Support and occasionally lead department initiatives
- Teach and mentor strategists and contribute to continuous learning
- Represent MERGE in conferences, new business presentations, and networking events
Requirements
What you’ll need- 7+ years experience moderating and delivering excellent client deliverables in a market research or agency setting
- Willingness to travel and be flexible in scheduling to accommodate project needs
- Compliance in time-tracking
- Adherence to Merge and client-required training and guidelines for market research and healthcare industry regulations and laws
- Knowledge of Pharmacovigilance (PV) and Healthcare Providers (HCPs) processes and reporting, Ethics, Confidentiality, Data Privacy / Security and Harassment
- U.S. work authorization without current or future visa sponsorship requirement
- Ability to align with, model, and coach MERGE values
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401K
- Lifestyle Spending Account
- Employer Paid Life & Disability Insurance
- Flexible Time off & Holidays
- Other benefits and rewards
- Hybrid work arrangements
- Travel to MERGE hubs for meetings, team gatherings, events, or other business needs
