Manager, Operations – Engagement, Growth, Partnerships

Meridian International Center

. Maintain and improve systems, processes, and tools for programs, business development, partner agreements, reporting, and revenue-generating activity .

Posted 9/25/2026full-timeUnited StatesMid-LevelSenior💰 $57,750 - $72,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain and improve systems, processes, and tools for programs, business development, partner agreements, reporting, and revenue-generating activity
Maintain Salesforce data, workflows, reports, dashboards, trackers, documentation, and user guides
Identify data gaps, reporting needs, and system issues and escalate technical questions as appropriate
Coordinate onboarding for new EGP staff, including plans, checklists, schedules, materials, and resources
Deliver practical Salesforce training and refreshers for staff
Gather feedback and recommend updates to processes, templates, trackers, documentation, and workflows
Support business development through proposal resources, templates, trackers, repositories, partner outreach, submissions, reporting, and follow-up
Manage the day-to-day State Charitable Registration process
Prepare structured updates on business development status, priorities, and next steps
Maintain processes for program planning, implementation, partner coordination, deliverable tracking, and accountability
Document workflows and strengthen information sharing across program teams and Centers
Track action items, operational decisions, and process updates
Coordinate drafting, review, tracking, and filing of MOUs, scopes of work, contracts, partner agreements, and related documentation
Work with Finance on budgets, agreements, revenue tracking, partner documentation, and internal coordination
Coordinate with Communications, EGP, Finance, and Center teams on partner visibility, event materials, proposal assets, shared content, timelines, and deliverables
Complete organizational administrative responsibilities and other assigned duties

Requirements

What you’ll need

Bachelor’s degree in international relations, business, nonprofit management, public administration, or another related field preferred
4+ years of related experience in operations, project coordination, business development support, nonprofit administration, CRM use, or related fields
Experience supporting program operations, proposal development, partner agreements, budget coordination, or cross-functional projects preferred
Experience using Salesforce or a similar CRM preferred
Ability to prepare reports and help colleagues use shared systems effectively
Equivalent combination of training, education, and experience may demonstrate ability to perform essential functions
Strong project coordination, organization, and process improvement skills
Detail-oriented with reliable follow-through and commitment to data accuracy
Ability to manage multiple priorities, timelines, stakeholders, and deliverables with appropriate guidance
Strong written and verbal communication skills
Ability to understand business needs and translate them into practical workflows, reports, and tools
Collaborative and diplomatic approach across teams and organizational levels
Familiarity with data governance, compliance, or nonprofit business development practices preferred
Strong intercultural communication skills, cultural sensitivity, and tact
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams
Experience with SharePoint, Canva, Zoom, or similar tools preferred
Must reside in Maryland, District of Columbia, or Virginia
Resume and cover letter required

Benefits

Comp & perks

Medical insurance
Dental insurance
Retirement insurance
Life insurance
Disability insurance
Voluntary benefits
Paid leave
Paid holidays
Reasonable accommodations for qualified applicants and employees with disabilities
Reasonable accommodations for sincerely held religious beliefs and practices
Reasonable accommodations for pregnancy, childbirth, or related medical conditions