Metal Toad

DevOps Engineer

• Analyze customer requirements for software components, system availability, security, and performance
• Design and document complete cloud hosting systems, including capacity planning, instance type selection and allocation, and network design
• Estimate costs of recommended system designs
• Build systems through installation, configuration, and testing of cloud resources
• Use automation and configuration management to ensure repeatability and traceability of changes
• Troubleshoot system hardware, software, networks, and operating systems
• Protect system integrity and security using controls and monitoring tools
• Provide written evaluations and recommendations for ongoing improvement
• Maintain system performance through monitoring, analysis, performance tuning, and future-growth planning
• Design and run load and stress tests
• Document test outcomes, debug infrastructure issues, and escalate application problems to the development team
• Maintain internal systems and customer deployment documentation
• Partner with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables and document technical hand-offs
• Respond to support tickets and incidents according to SLA commitments
• Define best practices, operational policies, and procedures
• Establish, document, and test disaster recovery procedures
• Update job knowledge through educational opportunities, professional publications, personal networks, and professional organizations

Team Lead

• Lead a team of software engineers to implement high-quality technology solutions
• Manage resource allocation through accurate estimation and meet utilization targets
• Ensure adherence to time-logging standards
• Proactively unblock engineers and escalate technical issues to the Head of Engineering
• Report ticket estimate overages to the Project Manager and Head of Engineering
• Maintain certification milestones and dates for all team members
• Adhere to quality and security standards and prevent requirements defects
• Support work-in-progress cycle times under 2 days
• Ensure code reviews are completed within 4 business hours
• Ensure QA is completed within 2 days
• Delegate tasks using the 5 Levels of Leadership
• Apply Manager Tools best practices for retention
• Participate in hiring using the WHO method
• Recruit and retain engineering talent, targeting 90%+ A-player acquisition and high retention

DevOps Engineer

Technical Team Lead