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Certified Medical Assistant – Patient Service Representative
Methodist Health System. Serve as the representative for the patient and support Methodist Health System’s vision, mission, and strategic plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care, including performing injections and maintaining patient confidentiality, while effectively communicating and collaborating within a healthcare team. Holds relevant certifications and a degree in a related field, ensuring compliance with medical standards and regulations.
Highest-signal resume keywords
National/Registered Medical Assistant CertificationBasic Life Support CertificationPatient Care ExperienceMicrosoft Office ProficiencyStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intramuscular InjectionsIntradermal InjectionsSubcutaneous InjectionsPatient History TakingVital Signs MonitoringInfection Control ProceduresMedical Supply ManagementPrescription Refills ProcessingDocumentation ComplianceOSHA Regulations Adherence
Soft Skills
Clear CommunicationRelationship BuildingAccountabilityTeam CollaborationInitiative for Professional Growth
Certifications & Qualifications
National/Registered Medical Assistant CertificationBasic Life Support Certification
Industry Keywords
Patient Experience ImprovementMedical AssistingHealthcare ComplianceClinic PoliciesFMLA Documentation
About the role
Key responsibilities & impact- Serve as the representative for the patient and support Methodist Health System’s vision, mission, and strategic plans
- Communicate clearly and openly
- Build relationships to promote a collaborative environment
- Be accountable for performance
- Improve the patient experience
- Take initiative for professional growth and help build a winning team
- Maintain strict patient confidentiality and discretion when discussing patient information
- Perform intramuscular, intradermal, or subcutaneous injections with complete documentation
- Assist physicians in providing nursing care according to clinic policies and procedures
- Take patient history and vitals
- Perform general nursing duties within licensure and state guidelines and conform to OSHA regulations and precautions
- Apply infection control procedures; clean and disinfect instruments and maintain autoclave QA reports
- Assist with prescription refills via fax, e-prescription, or phone and update the patient medication module
- Unpack and maintain medical supplies and vaccines and organize the supply closet
- Check for expired medication monthly and document disposal
- Prepare FMLA forms and other documents for physician review and signature, including home health and prescription pre-certifications
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business Administration or related field
- Graduation from an accredited program for medical assistants
- National/Registered Medical Assistant Certification
- Valid Basic Life Support Certification
- 2 or more years of professional medical assisting in a practice setting preferred
- Strong proficiency using Microsoft Office products
- Strong oral and written communication skills
- Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Matched retirement plan
- Employee wellness program
- Career growth opportunities
- Competitive salaries