Patient Representative

Methodist Health System

. Greet, instruct, schedule, and register patients .

Posted 9/29/2026full-timeAllen • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in front office procedures, medical terminology, and medical office technology systems while maintaining patient confidentiality and fostering effective communication with patients and staff.

Highest-signal resume keywords

Front Office ProceduresMedical TerminologyMedical Management SoftwareData Entry ExperienceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

TypingData EntryPatient RegistrationCharge EntryPayment Collection

Soft Skills

Strong CommunicationJudgmentDiscretionTeam Collaboration

Tools & Technologies

Medical Office Technology Systems

Industry Keywords

Patient ConfidentialityOSHA RegulationsAmbulatory Assistance

About the role

Key responsibilities & impact

Greet, instruct, schedule, and register patients
Check in patients and verify or update demographic and insurance information
Assist patients with ambulatory difficulties
Collect payments and enter charges into the computer system
Answer, screen, and route telephone calls; take messages
Maintain patient confidentiality
Maintain neat and orderly work and reception areas
Advise the Practice Manager of front-office problems and concerns
Attend educational and staff meetings
Determine and input daily balances of charges and receipts
Serve as a liaison between patients and clinical support staff

Requirements

What you’ll need

High school education or equivalent
Knowledge of front office procedures and medical terminology
Knowledge of medical office technology systems
Excellent grammar and spelling skills
Strong communication skills with judgment and discretion
Previous two years in a front office using medical management software preferred
Previous typing or data entry experience at 40 wpm
Ability to work with staff members to foster a team approach
Ability to follow OSHA regulations and established policies and procedures
Ability to lift up to 50 pounds occasionally
Manual dexterity to operate office technology
Eyesight correctable to 20/20 and hearing within normal range for telephone use

Benefits

Comp & perks

Medical, dental, and vision insurance
Matched retirement plan
Employee wellness program
Competitive salaries
Career growth opportunities