Patient Representative

Methodist Health System

. Greet, instruct, schedule, and register patients .

Posted 10/13/2026full-timeAllen • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in front office procedures, medical terminology, and medical office technology systems while maintaining confidentiality and effective communication with patients and staff. Capable of managing patient scheduling, insurance verification, and payment processing efficiently.

Highest-signal resume keywords

Front Office ProceduresMedical TerminologyMedical Management SoftwareOSHA RegulationsData Entry

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationInsurance VerificationData Entry at 40 WPMCharge EntryOffice Technology Operation

Soft Skills

Strong Communication SkillsJudgement and DiscretionTeam CollaborationOrganizational Skills

Tools & Technologies

Medical Office Technology Systems

Industry Keywords

ConfidentialityPatient LiaisonAmbulatory AssistanceOffice Scheduling PoliciesOSHA Compliance

About the role

Key responsibilities & impact

Greet, instruct, schedule, and register patients
Determine patients’ insurance benefits
Serve as a liaison between patients and clinical support staff
Maintain strict confidentiality
Check in patients and verify/update demographic and insurance information
Assist patients with ambulatory difficulties
Follow office scheduling policies
Collect payments and enter charges into the computer system
Answer telephones, screen calls, take messages, and convey information
Maintain the work and reception areas in a neat and orderly manner
Advise the Practice Manager of front-office problems and concerns
Attend educational and staff meetings
Determine and input the daily balance of charges and receipts
Follow established policies and procedures

Requirements

What you’ll need

High school education or equivalent
Knowledge of front office procedures and medical terminology
Knowledge of medical office technology systems
Excellent grammar and spelling skills
Strong communication skills with judgement and discretion
Previous two years in a front office using medical management software preferred
Previous typing or data entry experience at 40 wpm
Ability to speak clearly and concisely
Ability to read, understand, and follow oral and written instructions
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability to establish and maintain effective working relationships
Must adhere to OSHA Regulations
Ability to work with other staff members in a team approach
Frequent mobility and/or sitting for extended periods
Ability to occasionally lift up to 50 pounds
Manual dexterity to operate office technology
Eyesight correctable to 20/20
Hearing within normal range for telephone use

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Matched retirement plan
Employee wellness program
Career growth opportunities
Competitive salaries