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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering end-to-end business and technology-enabled change, with strong stakeholder management and problem-solving skills. Proficient in agile delivery environments and experienced in operational change management and governance.
Highest-signal resume keywords
End-To-End Business Change DeliveryAgile Delivery EnvironmentsStakeholder ManagementOperational Change ManagementRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change ManagementTransformation DeliveryOperational ReadinessGovernanceRAID ManagementSolution ShapingChange Framework DevelopmentDigital TransformationInternal ConsultingBusiness Partnering
Soft Skills
Problem-SolvingCommunicationFacilitationOrganizational SkillsInfluencing
Industry Keywords
Technology-Enabled ChangeComplianceControl FunctionsChange LifecycleAgile MethodologiesScrumSprintsKanbanRegulated EnvironmentChange Management Methodologies
About the role
Key responsibilities & impact- Lead and support delivery of business and technology-enabled change across Business & Digital Technology
- Combine change management, internal consulting and transformation delivery
- Work closely with business stakeholders, Product Owners and Technology teams
- Work across the full change lifecycle, from understanding business problems and assessing operational impacts through solution shaping, delivery support, stakeholder management, operational readiness and adoption
- Bring structure to complex change in a fast-moving technology environment
- Challenge constructively and ensure change delivers intended business outcomes
Requirements
What you’ll need- Proven experience delivering end-to-end business change, transformation or technology-enabled change
- Experience working closely with business stakeholders, Product Owners and Technology teams
- Experience operating within agile delivery environments, such as Scrum, sprints or Kanban
- Strong understanding of operational change and the impact of technology-enabled change on people, processes and business operations
- Experience managing RAIDs, risks, dependencies, issues and governance within change or transformation initiatives
- Strong stakeholder management skills, including influencing and constructively challenging senior stakeholders
- Experience identifying operational impacts and readiness requirements early in the change lifecycle
- Experience working with Risk, Compliance or other control functions to ensure appropriate governance and controls
- Strong problem-solving and consulting skills, with the ability to bring structure to ambiguous situations
- Excellent communication, facilitation and organisational skills
- Track record of taking change from shaping through delivery and into implementation/adoption
- Desirable: experience in digital, technology or technology-enabled transformation
- Desirable: experience in internal consulting, transformation or business partnering
- Desirable: experience across multiple projects or programmes simultaneously
- Desirable: knowledge of recognised change management methodologies
- Desirable: experience developing change frameworks, tools or delivery standards
- Desirable: experience within a regulated or highly controlled environment
Benefits
Comp & perks- Autonomy to develop and grow your skills and experience
- Exciting project work making a difference in society
- Strong, inspiring, and thought-provoking leadership
- Supportive and collaborative environment
- Access to LinkedIn Learning
- Management development programme and training
- 24/7 confidential employee assistance programme
- Flexible working, including home working and part time
- Office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
- 25 days of annual leave per year plus bank holidays
- Option to buy 5 extra days each year
- 2 paid volunteering days per year
- Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
- Life Assurance of 4 times base salary
- Non-contributory Private Medical Insurance, including spouse and dependants
- Non-contributory Worldwide Travel Insurance, including spouse and dependants
- Enhanced Maternity and Paternity Pay
- Season ticket loan
- Cycle to work scheme