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Methods

Senior Content Designer

Methods

. Plan, write, and manage usable and accessible content in line with GDS/GOV.UK Content Design guidelines and standards .

Posted 9/17/2026full-timeManchester • United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in producing user-centred, accessible content that adheres to GDS/GOV.UK standards while effectively managing stakeholder relationships and fostering a collaborative team environment.

Highest-signal resume keywords
User-Centred Content DesignGDS/GOV.UK StandardsStakeholder Relationship ManagementAccessibility-Focused DesignAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Content ManagementSearch Engine OptimizationContent Quality EvaluationPrototypingUser Journey Analysis
Soft Skills
Strong CommunicationInterpersonal SkillsStrategic ThinkingNegotiation SkillsProblem-Solving
Tools & Technologies
GOV.UK Prototype Kit
Industry Keywords
Public Sector ExperienceService StandardDiversity and InclusionEnvironmental ResponsibilityContent Design Community

About the role

Key responsibilities & impact
  • Plan, write, and manage usable and accessible content in line with GDS/GOV.UK Content Design guidelines and standards
  • Produce accurate, timely, relevant, easy-to-understand, search-engine-optimised content meeting style guidelines
  • Manage stakeholders and build successful relationships, including explaining content decisions
  • Use analytical and problem-solving skills to solve design problems and challenge assumptions
  • Champion user-centred design practices for digital products and services
  • Advocate for accessible digital products and services
  • Participate in the Content Design Community of Practice by sharing ideas, best practice, help, and support
  • Take responsibility for content quality, including coaching and mentoring content designers
  • Support the lead content designer with training and development plans, project planning, recruitment, sales, and marketing activities
  • Help create a welcoming, safe, and inclusive team environment
  • Work remotely with occasional UK travel requiring stays away from home

Requirements

What you’ll need
  • Experience working in a public sector environment
  • Working knowledge of standards and principles such as the Service Standard
  • Experience producing evidence-based, user-centred content meeting GDS/GOV.UK standards
  • Deep understanding of end-to-end user journeys and identifying journey fixes or content improvements
  • Understanding of agile approaches and content design in multidisciplinary teams
  • Strong communication and interpersonal skills
  • Stakeholder relationship management, negotiation, and influencing skills
  • Strategic thinking and ability to lead strategy implementation and evaluate impact
  • Ability to understand user needs and work with user researchers
  • Accessibility-focused content design
  • Experience ensuring content quality through regular review and evaluation
  • Proactive approach to environmental issues and environmental responsibility
  • Proactive approach to diversity, equality, and inclusion
  • Experience creating and updating prototypes, from paper sketches to coded prototypes, such as with the GOV.UK Prototype Kit

Benefits

Comp & perks
  • Autonomy to develop and grow your skills and experience
  • Exciting project work making a difference in society
  • Strong, inspiring and thought-provoking leadership
  • Supportive and collaborative environment
  • Management development programme and training
  • 24/7 confidential employee assistance programme
  • Flexible working, including home working and part time
  • Office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
  • 25 days of annual leave per year plus bank holidays, with the option to buy 5 extra days each year
  • 2 paid volunteering days per year
  • Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
  • Life Assurance of 4 times base salary
  • Non-contributory Private Medical Insurance, including spouse and dependants
  • Non-contributory Worldwide Travel Insurance, including spouse and dependants
  • Enhanced Maternity and Paternity Pay
  • Season ticket loan
  • Cycle to work scheme