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Methods

ServiceNow Architect

Methods

. Provide best-practice guidance and strategic oversight for ServiceNow development and implementation across multiple client projects .

Posted 10/13/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in ServiceNow development and implementation, with a strong focus on architectural design, technical leadership, and mentoring. Proven ability to deliver complex technology projects on time and on budget while ensuring compliance with best-practice standards.

Highest-signal resume keywords
ServiceNow Solution ArchitectureServiceNow Scripting (JavaScript, CSS, Angular JS)Certified ServiceNow System AdministratorCertified Implementation Specialist (ITSM, ITOM, ITBM, SAM, HR)ITIL Foundation Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNow DevelopmentTechnical LeadershipSolution DesignIntegration Technologies (Integration Hub, SSO, Web Services, LDAP, JDBC)Agile MethodologiesBusiness Analysis TechniquesDocumentation AuthoringPerformance MonitoringTechnical ConsultancyComplex Problem Resolution
Soft Skills
Communication with ImpactNegotiation SkillsTeamworkResilienceInfluencing Stakeholders
Tools & Technologies
ServiceNow PlatformServiceNow Integration HubWeb ServicesLDAPJDBC
Certifications & Qualifications
Certified ServiceNow System AdministratorCertified Implementation Specialist (ITSM, ITOM, ITBM, SAM, HR)ITIL Foundation Certification (v3 or v4)
Industry Keywords
ConsultingProfessional ServicesTechnical DeliveryEnterprise SolutionsClient Environments

Tech Stack

Tools & technologies
AngularITSMJavaScriptServiceNow

About the role

Key responsibilities & impact
  • Provide best-practice guidance and strategic oversight for ServiceNow development and implementation across multiple client projects
  • Act as the central technical reference point for the Methods ServiceNow Practice
  • Define technical solutions at architectural and design levels
  • Provide senior technical leadership, line management and mentoring for developer resources
  • Monitor and review performance, provide career-path guidance and role profiling
  • Deliver solution demonstrations across the ServiceNow platform
  • Help development teams resolve complex technical issues throughout the project lifecycle
  • Encourage continued ServiceNow knowledge growth through certification
  • Support the ServiceNow presales opportunity lifecycle, including bids, proposals and case studies
  • Contribute to ServiceNow-based product roadmaps
  • Ensure compliance with solution architecture best-practice standards
  • Share knowledge across functions and build a professional network
  • Provide technical consultancy with other architects and developers as required

Requirements

What you’ll need
  • Extensive experience in consulting / professional services and technical delivery
  • Proven track record delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect
  • Experience leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise-wide ServiceNow solutions
  • Certified ServiceNow System Administrator
  • Certified Implementation Specialist in at least 3 product suites, particularly ITSM, ITOM, ITBM, SAM and HR
  • Certified in ITIL Foundation (v3 or v4)
  • Strong expertise in ServiceNow scripting using JavaScript, CSS and Angular JS, including Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
  • Deep understanding of ServiceNow integration technologies, including Integration Hub, SSO, Web Services, LDAP and JDBC
  • Experience delivering solutions in complex client environments
  • Understanding of common business analysis techniques and approaches
  • Experience with agile and traditional software and project methodologies
  • Line management experience preferable
  • Ability to author clear and comprehensive documentation
  • Ability to communicate with impact to influence and align stakeholders
  • Strong negotiation, influencing and teamwork skills in demanding, time-critical situations
  • Drive and resilience to overcome challenges or setbacks
  • Passion for areas of expertise and continuous professional development

Benefits

Comp & perks
  • Autonomy to develop and grow your skills and experience
  • Exciting project work making a difference in society
  • Strong, inspiring and thought-provoking leadership
  • Supportive and collaborative environment
  • Access to LinkedIn Learning
  • Management development programme and training
  • 24/7 confidential employee assistance programme
  • Office parties
  • Pizza Friday
  • Commitment to charitable causes
  • 25 days off per year
  • Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
  • Life Assurance of 4 times base salary
  • Non-contributory Private Medical Insurance, including spouse and dependants
  • Non-contributory Worldwide Travel Insurance, including spouse and dependants