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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and configuring ServiceNow solutions, with a strong understanding of scripting, workflows, and integrations. Proven ability to collaborate effectively in Agile environments and contribute to continuous improvement initiatives.
Highest-signal resume keywords
ServiceNow DevelopmentServiceNow ConfigurationAgile/Scrum MethodologiesServiceNow Certified Implementation SpecialistProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ScriptingWorkflowsIntegrationsServiceNow SolutionsDevelopment Standards
Soft Skills
CollaborationCommunicationRequirements Clarification
Tools & Technologies
ServiceNowAutomated Test Framework (ATF)
Certifications & Qualifications
ServiceNow Certified Implementation SpecialistSC Clearance
Industry Keywords
Agile CeremoniesCode ReviewsKnowledge SharingDevelopment PracticesDelivery Processes
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Develop and configure ServiceNow solutions aligned with assigned user stories, standards, and platform best practices
- Contribute technical insight during story refinement and solution design discussions
- Follow development standards, naming conventions, and guidance
- Collaborate with Architects, Business Analysts, Testers, and Administrators
- Clarify requirements, manage dependencies, and resolve issues
- Participate in sprint planning, stand-ups, retrospectives, and other Agile ceremonies
- Participate in code reviews and knowledge sharing
- Suggest improvements to development practices and delivery processes
- Maintain ServiceNow knowledge, pursue relevant certifications, and continue professional development
- Contribute to internal initiatives, reusable collateral, or upskilling activities when not on customer projects
Requirements
What you’ll need- Experience delivering development and configuration within multiple areas of the ServiceNow platform
- Understanding of ServiceNow capabilities including scripting, workflows, catalog, and integrations
- Familiarity with Agile/Scrum methodologies
- Strong problem-solving skills and ability to work effectively in a collaborative delivery environment
- SC clearance or eligibility to obtain SC clearance
- Multiple ServiceNow Certified Implementation Specialist certifications
- Familiarity with ATF desirable but not essential
Benefits
Comp & perks- Autonomy to develop and grow your skills and experience
- Exciting project work making a difference in society
- Strong, inspiring and thought-provoking leadership
- Supportive and collaborative environment
- LinkedIn Learning, management development programme, and training
- 24/7 confidential employee assistance programme
- Flexible working, including home working and part time
- Office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and charitable causes
- 25 days of annual leave plus bank holidays
- Option to buy 5 extra days each year
- 2 paid volunteering days per year
- Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
- Discretionary company bonus based on company and individual performance
- Life Assurance of 4 times base salary
- Non-contributory Private Medical Insurance including spouse and dependants
- Non-contributory Worldwide Travel Insurance including spouse and dependants
- Enhanced Maternity and Paternity Pay
- Season ticket loan
- Cycle to work scheme
