Regional Property Manager

Metropolitan Holdings

. Lead a geographically dispersed portfolio of luxury Class A multifamily communities throughout Ohio, including stabilized assets and new-construction lease-ups .

Posted 9/25/2026full-timeColumbus • Ohio • United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Lead a geographically dispersed portfolio of luxury Class A multifamily communities throughout Ohio, including stabilized assets and new-construction lease-ups
Coach, motivate, develop, and hold Community Managers accountable
Build an engaged leadership bench and culture of ownership, performance, and continuous improvement
Lead visibly in the field, set expectations, recognize performance, address gaps, and model company core values
Manage revenue, expenses, NOI, occupancy, leasing velocity, conversion, delinquency, retention, reputation, service, turns, staffing, payroll, and other KPIs
Use scorecards, dashboards, trend analysis, forecasting, and exception reporting to identify risks and drive action plans
Partner with Accounting and PAC on financial accuracy, forecasting, month-end execution, documentation, deadlines, and field-to-accounting processes
Drive sales culture, leasing-funnel performance, CRM discipline, follow-up, conversion, pricing, concessions, outreach, competitive positioning, and marketing effectiveness
Manage renewals and resident retention, including expiration visibility, outreach, pricing strategy, renewal conversion, notices to vacate, save opportunities, and move-out analysis
Plan for multifamily seasonality by adjusting pricing, concessions, marketing, staffing, turn readiness, outreach, and renewal strategy
Deliver luxury hospitality experiences for residents, prospects, vendors, internal customers, and colleagues
Ensure communities meet luxury Class A standards for service, communication, responsiveness, curb appeal, unit readiness, reputation, and service recovery
Identify root causes, engage partners, recommend solutions, establish ownership, and drive sustainable resolution
Collaborate with Accounting, Sales & Revenue, Marketing, PAC, Facilities, Human Resources, Development, Construction, and executive leadership
Contribute best practices, process improvements, technology adoption, and scalable operating standards to strengthen the Property Management division

Requirements

What you’ll need

7+ years of progressive multifamily property-management experience
3+ years of successful Regional Manager-level leadership required
Meaningful responsibility for people and property performance
Demonstrated success in luxury Class A multifamily operations and new-construction lease-ups
Ability to lead multiple communities across geographically dispersed markets
Strong financial acumen across budgets, forecasts, financial statements, NOI, revenue management, occupancy economics, concessions, payroll, operating expenses, delinquency, CapEx, accruals, and variance analysis
Strong sales, leasing, marketing, renewal, resident-retention, and seasonality-management capabilities
Ability to turn market conditions and performance data into action
Proficiency with Yardi Voyager, multifamily CRM/lead-management platforms, Business Intelligence dashboards, and market-intelligence tools
Intermediate or higher Microsoft Excel proficiency, including formulas/functions, sorting/filtering, data reconciliation, budget templates, pivot-table-level analysis, and operational/financial reporting
Exceptional analytical thinking, organization, prioritization, communication, problem solving, collaboration, judgment, urgency, and follow-through
High work ethic and willingness to be hands-on
Comfortable operating in a fast-paced, entrepreneurial, growth-oriented environment
Valid driver license
Reliable transportation
Flexibility to travel frequently throughout Ohio

Benefits

Comp & perks

Full-time employment
Hybrid work arrangement
Frequent travel throughout Ohio, including occasional overnight, early-morning, evening, or weekend needs