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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Analytics and Business Intelligence, with a strong focus on data quality, customer journey analysis, and performance optimization. Proficient in SQL, BI tools, and data analysis methodologies to drive actionable insights in the healthcare sector.
Highest-signal resume keywords
Advanced SQL ProficiencyExperience with BI PlatformsData Analysis and StatisticsHealthcare Industry ExperienceDashboard Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisCohort AnalysisRFM ModelingCustomer SegmentationDescriptive StatisticsQuantitative Data AnalysisAdvanced Excel SkillsAnalytical Programming LanguagesData ExtractionCross-Referencing Data
Soft Skills
Business AcumenAnalytical ThinkingCommunication Skills
Tools & Technologies
Power BITableauLookerERP SystemsCRM Systems
Certifications & Qualifications
Bachelor's DegreeGraduate DegreeMBASpecialization in Data Analytics
Industry Keywords
HealthcareEmployee BenefitsInsuranceCustomer JourneyCampaign Performance
Tech Stack
Tools & technologiesERPPythonSQLTableau
About the role
Key responsibilities & impact- Build, standardize, and monitor Conecta Saúde’s strategic KPIs, ensuring data quality, consistency, and integrity.
- Conduct analyses of behavior, conversion funnels, adoption, retention, and churn, applying cohort analysis, RFM modeling, and customer segmentation.
- Integrate and cross-reference data from multiple sources to create a unified view of the customer journey and the healthcare ecosystem.
- Develop studies on healthcare consumption patterns and service utilization, including in-person consultations, telemedicine, pharmacies, in-network providers, and laboratory tests.
- Measure and optimize the performance of campaigns, customer engagement programs, and multichannel communication journeys.
- Translate business needs into diagnostic analyses and actionable recommendations for Product, Marketing, Operations, and Business teams.
- Build and maintain dynamic dashboards and executive reports to support leadership decision-making.
Requirements
What you’ll need- Bachelor’s degree required.
- At least 6 years of solid experience in Analytics, BI, or data-driven roles.
- Advanced SQL proficiency for querying and processing relational databases.
- Proven experience with BI platforms such as Power BI, Tableau, or Looker.
- Practical knowledge of descriptive statistics and quantitative data analysis.
- Advanced Excel/Google Sheets skills.
- Experience extracting and cross-referencing data from ERP and CRM systems.
- Demonstrated ability to translate business needs into diagnostic and prescriptive analyses, with strong business acumen.
- Graduate degree, MBA, or specialization in Data Analytics, Business Intelligence, or Data Science is a plus.
- Familiarity with analytical programming languages such as Python or R is a plus.
- Experience in healthcare, employee benefits, or insurance is a plus.
Benefits
Comp & perks- Meal and food allowance (if preferred, you may receive both amounts on a single meal card)
- Health insurance
- Dental insurance
- Childcare assistance
- Life insurance
- Private pension plan
- Wellhub
- Mercantil Development Academy
- Profit Sharing (PLR)