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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in integrating with Payment Service Providers and building AI-driven solutions for customer support. Possesses strong architectural judgment and a systems mindset to create reusable architecture and tooling while influencing cross-functional teams.
Highest-signal resume keywords
Payment Service Provider IntegrationAI Fluency Level 4Architectural JudgmentCoaching EngineersSystems Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Integration with Payment Service ProvidersAI Agent DevelopmentArchitectural StandardsSystem-wide RefactoringComplex Problem Solving
Soft Skills
Influencing Without AuthorityCoachingCollaboration
Industry Keywords
B2B SaaSOperational ComplexityFintech
About the role
Key responsibilities & impact- Own the tribe’s engineering agents, skills and context, encoding architectural standards, review logic and quality gates
- Build an AI-first responder for customer payment-issue tickets, with rules for escalation to human support
- Address complex technical problems including migrations, system-wide refactors and long-lived architecture decisions across PSP integrations
- Keep Payment Interfaces integrations coherent as PSPs and regional requirements change
- Collaborate with builders who own their work
- Coach builders and correct off-standard outcomes at their source
- Report to the Director of Product and Engineering
- Participate in the Fintech tribe leadership group alongside product builders, staff engineers and product managers
Requirements
What you’ll need- Hands-on experience integrating with payment service providers or payment processors
- Deep engineering craft and architectural judgment, including the ability to distinguish what should be codified from one-off solutions
- AI Fluency Level 4 or equivalent hands-on experience building agents, skills, evaluations or tooling used by other engineers
- Ability to explain where human oversight remains non-negotiable
- Systems mindset focused on turning knowledge into reusable architecture and tooling
- Ability to influence builders, product managers, principals and senior leaders without direct reports
- Nice to have: experience in hospitality, travel or another operationally complex B2B SaaS environment
- Nice to have: experience publishing or speaking externally about your work
- Nice to have: track record of coaching other engineers and multiplying their effectiveness
Benefits
Comp & perks- Unlimited paid holiday
- Participation in the company share program
- Paid parental leave: 6 months fully paid for primary caregivers and 2 months for secondary caregivers, available after one year of service
- Annual Learning budget of €300, with more for high performers
- Monthly "EDGE" time to Explore, Develop, Grow, and Elevate
- Work from anywhere policy with flexibility to work abroad for a few weeks each year
- Relocation options, available after one year
- Flexible, hybrid working options
- Home office setup budget
- Monthly work-from-home allowance
- Claude tokens
- Local benefits varying by location, including healthcare, retirement plans, team events, socials and other perks
