Mews

General

• Own the full Fintech commercial relationship for strategic global brands from RFP proposals and executive pitches through post-signature expansion and onsite relationship management
• Build tailored commercial proposals, business cases and executive presentations for RFPs, quarterly business reviews and annual account reviews
• Track and present payment KPIs, including volume, fee composition, chargeback rates, multi-currency revenue and revenue share, with data-driven recommendations
• Drive adoption of new and existing Fintech products, including multi-currency and accounts receivable, to grow share of wallet
• Partner cross-functionally with Strategic Accounts, Sales, Customer Experience and Product to resolve complex Fintech issues and support account growth
• Build and shape AI-powered systems that turn account data into executive-ready KPI narratives and commercial recommendations
• Configure and improve AI-powered analysis and reporting tooling

Explore Strategic Fintech Solutions Specialist at Mews. Review requirements and application details.

Strategic Fintech Solutions Specialist

• Own the full Fintech commercial relationship for strategic global brands, from RFP proposals and executive pitches pre-signature to expansion and onsite relationship management post-signature
• Build tailored commercial proposals, business cases, and executive presentations for RFPs, quarterly business reviews, and annual account reviews
• Track and present payment KPIs, including volume, fee composition, chargeback rates, multi-currency revenue, and revenue share
• Drive adoption of new and existing Fintech products, including multi-currency and accounts receivable, to grow share of wallet
• Partner cross-functionally with Strategic Accounts, Sales, Customer Experience, and Product to resolve complex Fintech issues and support account growth
• Build and shape AI-powered systems that turn raw account data into executive-ready KPI narratives and commercial recommendations

Product Manager

• Own product and engineering strategy for Back of House end to end across a multi-service architecture
• Run globally distributed engineering teams across multiple time zones
• Build a management team and develop senior individual contributors
• Improve reliability, performance and technical debt while maintaining customer delivery
• Decide where AI belongs in the Back of House product
• Ship AI-driven improvements that change how hotel teams work
• Report into senior leadership and collaborate with globally distributed teams

Explore VP of Product & Engineering – Back of House at Mews. Review requirements and application details.

VP of Product & Engineering – Back of House

Operations

• Own third-party operations end to end, including vendor contact, onboarding, due diligence, performance, compliance, and issue resolution
• Lead operational readiness for new products and material changes
• Coordinate across support, incident response, and third-party delivery stakeholders
• Oversee customer support and complaints
• Own operational risk and SLA monitoring, reporting to senior management and the Board and escalating risks early
• Support continuity during incidents and disruptions while partnering with the Operations Resilience Manager
• Maintain accurate, audit-ready operational records
• Support internal, external, and other reviews across third-party management and operational controls
• Report directly to the CEO of Mews Financial Services

Explore Operations Manager – Fintech at Mews. Review requirements and application details.

Operations Manager – Fintech

Risk

• Build and own Mews Financial Services' enterprise risk framework
• Report directly to the Chief Risk and Compliance Officer
• Own the ERM framework and risk appetite, including risk assessments, stress testing and Board reporting
• Provide impartial risk oversight for new products, major changes and strategic initiatives
• Act as a key contact for DNB and other regulators
• Design and maintain internal controls across payments, safeguarding, liquidity, ICT, outsourcing and incident management
• Run risk-based testing and monitoring
• Follow up on incidents, control weaknesses and audit findings
• Provide pragmatic risk advice supporting compliance and product and commercial delivery
• Build risk culture through training, guidance and clear communication
• Own production-grade AI/ML systems predicting churn risk, revenue leakage and customer health, ensuring models are governed, reliable and embedded in Finance, RevOps and Customer workflows

Explore Risk Manager – Fintech at Mews. Review requirements and application details.

Risk Manager – Fintech

• Take end-to-end ownership of product initiatives in Acquiring: define the problem, prototype the solution, ship to production, and iterate based on real customer feedback
• Design and implement systems powering card and alternative payment acceptance, the payment-facilitator layer, and reporting to the ledger
• Leverage AI to ship faster and set standards for its use in the development process across the tribe
• Build reusable AI approaches, patterns and frameworks that accelerate other Product Builders and domains
• Coach colleagues who want to develop in the Product Builder direction
• Set scope, run experiments, make product and engineering decisions, and operate what you build

Explore Product Builder – Fintech at Mews. Review requirements and application details.

Product Builder – Fintech

Account Executive

• Own a territory at scale with quota targets
• Close deals of €5,000 or more
• Build 2–3 year strategic territory growth plans
• Work on multi-stakeholder deals
• Build pipeline through outbound prospecting, strategic account planning, and targeted expansion
• Mentor and coach Sales Managers
• Partner with commercial leadership on scaling motions, team development, and market strategy
• Represent the sales team in cross-functional initiatives
• Use AI to redesign territory and team workflows
• Build an AI-powered territory analysis framework
• Create scalable deal-coaching workflows
• Evaluate AI outputs and abandon them when appropriate

Explore Senior Account Executive at Mews. Review requirements and application details.

Senior Account Executive

• Take end-to-end ownership of product initiatives: define the problem, prototype solutions, ship to production and iterate based on customer feedback
• Build AI-native features and co-pilot experiences as core product components
• Make engineering decisions about the models and infrastructure powering AI products
• Use Claude, Cursor and Lovable to accelerate delivery and establish AI development standards
• Build reusable AI development approaches for other teams
• Shape and implement systems across product-led growth, onboarding automation, multi-property business intelligence and AI-powered workflows
• Establish reusable patterns and frameworks to accelerate other engineers
• Coach engineers developing in this direction

Explore Product Builder at Mews. Review requirements and application details.

Product Builder

Designer

• Build and maintain the design foundation across the division, including the design system, cross-tribe agents and skills, research and discovery engines, design architecture, guidelines, and standards
• Define the multi-year design vision and drive its implementation
• Build AI-powered agents, skills, and tooling that encode design judgment into reusable systems
• Work with Staff Designers so tribe-level design substrates form a coherent whole
• Partner with the VP on complex cross-tribe design problems
• Contribute craft feedback and calibration input to Director and Staff Designer performance reviews

Explore Principal Designer at Mews. Review requirements and application details.

Principal Designer

Revenue Operations

• Own the design and delivery of Mews' first dedicated commercial enablement function within Onboarding
• Turn onboarding professionals into consultants who can identify and act on expansion revenue opportunities
• Design and deliver consultative sales training covering discovery, opportunity qualification, objection handling and commercial conversations
• Build an ongoing coaching programme for new joiners and tenured consultants
• Develop playbooks and frameworks, including AI-assisted tools, to surface and qualify upsell and cross-sell signals
• Partner with Sales, Customer Success and RevOps to define qualified expansion leads and build the Onboarding-to-Sales handoff process
• Track pipeline generated, expansion revenue influenced and handoff quality
• Continuously improve the enablement programme based on commercial performance
• Check AI-generated signals before incorporating them into playbooks or treating them as qualified leads

Explore Senior Revenue Enablement Specialist at Mews. Review requirements and application details.

Senior Revenue Enablement Specialist

Product Marketing

• Own the full lifecycle of automation and AI-tooling initiatives within an assigned GTM pod, from scoping and building through production deployment and iteration based on adoption and KPI data
• Build and ship AI-powered pipelines for deal enrichment, outbound research and routing, Gong-driven coaching signals, forecasting inputs, CPQ automation, and proposal follow-up
• Design prompting architecture and agent logic for commercial representatives, BDRs, and AEs, including observability and error handling
• Own operational health of live systems, including incident response, adoption metrics, error rates, and data quality visibility
• Manage vendor relationships including SLAs, incident escalation, business reviews, and build-vs-buy decisions
• Support engineers through code review, pairing, and architecture coaching
• Contribute reusable patterns and integrations that accelerate delivery across the pod
• Make engineering decisions about AI models, infrastructure, and MCP integrations, balancing automation with human-in-the-loop judgment

Explore Senior GTM System Builder at Mews. Review requirements and application details.

Senior GTM System Builder

Analytics Engineer

• Serve as the founding analytics engineer in Finance
• Shape Finance data infrastructure and analytical capabilities during a critical transformation
• Own the analytics roadmap
• Design and develop analytical features that surface actionable insights for Finance leadership
• Build, optimise and maintain production-ready ETL/ELT pipelines using DBT, Databricks and SQL
• Create scalable data models and analytical solutions using modern data modelling techniques
• Build and champion data quality and testing practices
• Collaborate across Finance to translate business requirements into technical implementations
• Advocate for modern data practices and continuous improvement of the data stack
• Use AI to accelerate model development and testing while critically validating its outputs
• Build AI-enabled patterns and tools that improve how Finance discovers data and validates insights
• Deliver operational efficiency, faster month-end close, strategic insights for capital allocation, and IPO readiness

Explore Analytics Engineer – Finance at Mews. Review requirements and application details.

Analytics Engineer – Finance

• Own and consistently deliver a quota across the APAC territory, closing larger and more strategic deals
• Run consultative, technical sales conversations with hotel owners, general managers, operations teams and revenue teams
• Build pipeline through outbound activity, events and roadshows, alongside inbound leads
• Use AI for account research, call preparation, proposals, follow-up and converting call notes into next steps
• Maintain accurate CRM records and forecasts
• Coach and buddy newer sales managers
• Work alongside regional sales leadership, marketing and product colleagues
• Shape how the region sells through senior, high-visibility sales work

Explore Account Executive at Mews. Review requirements and application details.

Business Development Rep

• Expand the East Coast and Central US market for Mews by building qualified pipeline from the first cold call to the booked discovery meeting
• Own outbound prospecting to hotel GMs, revenue managers, and group procurement contacts
• Run multi-channel cold outreach including calls, emails, and targeted sequences
• Convert conversations into booked discovery meetings for the Account Executive team
• Research and tier new business opportunities in the East Coast and Central US market
• Build pipeline on your own initiative
• Track and report pipeline activity to the direct manager on weekly, monthly, and quarterly cadences
• Feed market intelligence from hotel operators back to the regional commercial team
• Utilize AI for research and prospecting

Explore Business Development Representative at Mews. Review requirements and application details.

Business Development Representative

• Lead Mews' Tier 4 Product Support team and own the deepest line of product knowledge
• Own the T4 escalation function end-to-end, including triage, resolution, stakeholder communication and closure for escalations from T2 and T3
• Lead, develop and performance-manage around 10 subject matter experts across multiple product domains
• Partner with R&D to influence prioritisation using escalation volume, CSAT impact and severity data
• Represent the support voice in beta programmes and pre-release testing
• Build and maintain the Jira process for logging bugs, tracking fixes and holding engineering accountable to timelines
• Own the Tier 4 knowledge base and AI-powered tooling, including automated gap detection and trend surfacing across case history
• Report on T4 performance metrics and drive continuous improvement
• Build AI-powered tools such as automated escalation classification and documentation-gap detection

Explore Manager, Product Support – Expert Team at Mews. Review requirements and application details.

Open roles

Strategic Fintech Solutions Specialist

Strategic Fintech Solutions Specialist

VP of Product & Engineering – Back of House

Operations Manager – Fintech

Risk Manager – Fintech

Product Builder – Fintech

Senior Account Executive

Product Builder

Principal Designer

Senior Revenue Enablement Specialist

Senior GTM System Builder

Analytics Engineer – Finance

Account Executive

Business Development Representative

Manager, Product Support – Expert Team