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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities, with proficiency in Microsoft Excel, SharePoint, and effective communication skills to support marketing operations and stakeholder engagement.
Highest-signal resume keywords
Administrative Support ExperienceMicrosoft Excel ProficiencySharePoint ManagementAdvanced English Communication SkillsProcess Documentation Creation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportMarketing AdministrationData OrganizationProcess DocumentationDeadline ManagementTrackers MaintenanceEvent CoordinationWorkflow OrganizationFile ManagementProposal Assistance
Soft Skills
Attention To DetailOrganizational SkillsAbility To Work IndependentlyAdaptability In Fast-Paced EnvironmentsEffective Communication
Tools & Technologies
Microsoft WordMicrosoft PowerPointMicrosoft OutlookSharePointOneDriveMonday.comAsanaTrelloChatGPTMicrosoft Copilot
Certifications & Qualifications
Associate's Degree In MarketingBachelor's Degree In Business AdministrationBachelor's Degree In Communications
Industry Keywords
Marketing CoordinationInternal CommunicationsEmployee EngagementEvent LogisticsStakeholder Experience
About the role
Key responsibilities & impact- Provide day-to-day administrative and operational support to the US marketing team.
- Create, update, and maintain Excel spreadsheets, trackers, reports, presentations, and business documents.
- Assist with proposals, simple presentations, territory information, and internal materials.
- Organize incoming requests, track deadlines, and follow up to ensure timely completion.
- Coordinate with team members to gather information and support ongoing projects.
- Maintain shared folders, documents, and marketing resources using SharePoint and collaboration tools.
- Support document organization, version control, and consistent file management.
- Coordinate internal meetings, monthly town halls, training sessions, and company events.
- Distribute approved internal announcements and communications.
- Maintain employee suggestion records and coordinate follow-up.
- Communicate with US-based stakeholders about task progress, pending information, and deadlines.
- Document recurring administrative and marketing processes.
- Identify repetitive tasks and organize workflows for potential future automation.
- Use AI productivity tools when appropriate to support efficiency and routine tasks.
- Maintain accurate process documentation in collaboration with team members.
Requirements
What you’ll need- At least 1 year of hands-on experience in administrative support, marketing administration, marketing coordination, or a similar operations support role.
- Advanced English communication skills, both written and spoken, to collaborate daily with a US-based team.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook, including experience maintaining trackers, organizing data, and preparing professional documents.
- Previous experience managing shared documents, digital files, and internal information using SharePoint, OneDrive, or similar collaboration platforms.
- Experience coordinating multiple administrative requests, managing deadlines, and following up with different stakeholders.
- Ability to create or maintain process documentation, instructions, checklists, or standard operating procedures (SOPs).
- Strong attention to detail, organizational skills, and ability to work independently.
- Comfortable working in a fast-paced environment where priorities and requests may change.
- Availability to work full-time in a hybrid arrangement in Guadalajara, aligned with the US team's working hours.
- Preferred: Previous experience supporting marketing or communications; US-based or international stakeholder experience; SharePoint; Monday.com, Asana, or Trello; internal communications, meetings, employee engagement, or event logistics; ChatGPT or Microsoft Copilot; Canva; Associate's or Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
Benefits
Comp & perks- Christmas Bonus: 30 days, to be paid in December.
- Major Medical Expense Insurance: Coverage up to $25,000,000.00 MXN.
- Dental and Visual Insurance
- Life Insurance: (Death and MXN Disability)
- Vacation Days: 12 vacation days in accordance with Federal Labor Law
- Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
- Cell Phone & Transportation Allowance: Employees receive a monthly total gross allowance of MXN $1,836, paid through payroll under the combined transportation and cell phone concepts.
- Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
- Multicultural Exposure: Work with operations within Mexico and the United States.
- MezTal Internal Events
- Exclusive Discounts: Benefits with different companies for being part of MezTal.
- Academic Agreements: Access to national universities and language schools.