Marketing Client Success Manager

MezTal

. Cultivate and maintain collaborative relationships with senior living clients.

Posted 10/14/2026full-timeGuadalajara • MexicoSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital marketing and account management within the senior living sector, focusing on strategic planning, client relationship management, and data-driven decision-making. Proven ability to educate clients on digital marketing trends and implement effective marketing strategies to achieve business objectives.

Highest-signal resume keywords

Digital Marketing ExpertiseAccount Management ExperienceStrategic Planning SkillsClient Relationship ManagementKPI Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingAccount ManagementStrategic PlanningData AnalysisCampaign Execution

Soft Skills

Customer ServiceCommunication SkillsPresentation SkillsProblem-SolvingCollaboration

Certifications & Qualifications

Bachelor's Degree in MarketingBachelor's Degree in Business

Industry Keywords

Senior LivingMarketing StrategiesClient ObjectivesEmerging Digital Marketing TrendsPerformance Reports

About the role

Key responsibilities & impact

Cultivate and maintain collaborative relationships with senior living clients.
Act as a trusted advisor, providing strategic guidance to senior living communities.
Analyze industry trends and client data to create actionable plans aligned with client objectives.
Collaborate with internal and external cross-functional teams to develop and execute marketing strategies for the senior living sector.
Manage multiple senior living client accounts simultaneously.
Coordinate internal teams to execute campaigns that support clients’ brands and marketing and business objectives.
Identify opportunities and recommend marketing strategy improvements.
Address client challenges with a positive, solutions-oriented approach.
Monitor and analyze KPIs and drive discussions about potential issues.
Review performance reports and actionable insights with clients.
Educate clients on emerging digital marketing trends and guide adoption discussions.
Demonstrate the value of services through clear communication.
Introduce new services to clients to expand revenue.

Requirements

What you’ll need

Valid US visa and eligibility to work in US are required.
Bachelor's degree in Marketing, Business, or a related field.
8-10 years of experience in digital marketing and account management, preferably within the senior living industry.
2-5 years of experience in an advertising agency or similar production-oriented environment is a plus.
Proven strategic planning expertise, including the ability to recognize or hear an issue, brainstorm solutions and present them to the client in a logical manner.
Strong customer service skills with a focus on building long-term client and peer-to-peer relationships.
Excellent communication and presentation skills.
Ability to handle difficult client situations with executive-level professionalism.

Benefits

Comp & perks

Christmas Bonus: 30 days, to be paid in December.
Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
Minor Medical Insurance
Dental Insurance
Life Insurance: (Death and MXN Disability)
Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager.
Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
Cell Phone Reimbursement & Transportation Subsidy.
Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
Multicultural Exposure: Work with operations within Mexico and United States.
MezTal Internal Events
Exclusive Discounts: Benefits with different companies for being part of MezTal.
Academic Agreements: Access to national universities and language schools.