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Miami University College of Education, Health and Society

Program Aide – Athletic Event Usher

Miami University College of Education, Health and Society

. Greet, interact with, and provide information to all guests professionally and courteously .

Posted 10/21/2026part-timeOxford • Ohio • United StatesMid-LevelSenior💰 $16 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while ensuring guest safety and compliance with NCAA and Conference rules. Capable of effectively managing crowd control and resolving seating issues during events.

Highest-signal resume keywords
Customer Service SkillCompliance With NCAA RulesCrowd ControlEvent Operations SupportProblem Resolution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Ability To Work With Diverse BackgroundsProfessional Interaction
Certifications & Qualifications
High School Education Or GEDCriminal Background Check
Industry Keywords
Guest SafetySeating ManagementAttendance ReportingEvent SetupTurnstile Inspection

About the role

Key responsibilities & impact
  • Greet, interact with, and provide information to all guests professionally and courteously
  • Inspect and set up gates and turnstiles before events; break down and store them afterward
  • Monitor patron flow and enforce rules and regulations before, during, and after events
  • Resolve seating and other problems and ensure guests are in the proper seats
  • Seat handicapped persons and handle VIP seating
  • Read attendance from turnstiles at the end of events and report attendance to the supervisor
  • Provide correct seating and first-line crowd control at university special events
  • Assist with stadium and arena operations to ensure guest safety and well-being
  • Support institutional compliance with NCAA and Conference rules and regulations

Requirements

What you’ll need
  • High school education or GED required
  • No experience required
  • Ability to work well with individuals with diverse backgrounds
  • Customer service skill
  • Criminal background check required
  • Must comply with NCAA and Conference rules and regulations