People Operations Manager

Mighty Acorn Digital

. Maintain the employee handbook, code of conduct, and internal people documentation .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $115,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in People Operations, including talent acquisition, employee onboarding, and performance management. Proficient in navigating employment law across multiple states and fostering inclusive workplace environments.

Highest-signal resume keywords

People Operations ExperienceTalent AcquisitionEmployment Law CoordinationInterpersonal Conflict ResolutionPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR CoordinationPolicy UpdatesPerformance Review AdministrationENPS Survey AdministrationRemote Employee ManagementState Employment ComplianceCompensation BenchmarkingOnboarding CoordinationFMLA CoordinationResearch and Analysis

Soft Skills

Excellent CommunicationConflict ResolutionAdaptabilityTransparencyInterpersonal Skills

Tools & Technologies

HRISPEO SolutionsPerformance Improvement PlansEmployee Handbook Management1099 Submission

Industry Keywords

Government ContractingProfessional ServicesPublic Interest TechnologyRemote WorkEmployee Satisfaction

About the role

Key responsibilities & impact

Maintain the employee handbook, code of conduct, and internal people documentation
Coordinate policy updates with leadership and employment counsel
Research health insurance, state employment taxes, HRIS and PEO solutions, and related topics
Coordinate employment-law administration for employees working remotely across multiple states
Maintain a state-by-state obligations calendar and coordinate federal, state, and local requirements
Administer the performance-review calendar and 90-day check-ins
Coordinate intake and routing for employee questions or Code of Conduct concerns
Coordinate leadership-sponsored DEIA activities and maintain action items
Submit annual 1099s for eligible subcontractors and independent contractors
Coordinate staffing requirements, contractor agreement workflow, and current-engagement lists with Contracts & Compliance
Administer eNPS surveys, summarize results, and present recommendations to leadership
Own end-to-end talent acquisition, including sourcing, promoting openings, resume screening, initial interviews, and scheduling
Support company events, including annual in-person retreats
Coordinate company-side onboarding
Assist managers with Performance Improvement Plan implementation and milestone tracking
Assist with compensation transparency, competitiveness, and annual benchmarking projects
Support the experience of full-time employees, part-time employees, and subcontractors
Assist with offboarding, including personnel records, equipment, access notifications, and open-item transitions
Achieve a recruiting process producing a strong hire within 30 days or less
Monitor eNPS and develop strategies to maintain and improve employee satisfaction
Implement one leadership-approved People Operations improvement within the first 6 months

Requirements

What you’ll need

At least 6 years of experience in People Operations or HR coordination, preferably in a remote or distributed professional services organization
At least 4 years of experience working in government contracting / professional services
Background in scaling people operations at a growing public interest technology firm
Experience coordinating employment requirements across multiple states, including FMLA and state leave programs, workplace accommodations, required notices, and timely escalation to counsel or qualified advisers
Experience with skillful navigation and resolution of interpersonal conflict
Proven ability to research and prepare findings for cross-functional audiences
Excellent communication skills, with the ability to seek understanding through asking questions
Comfort navigating ambiguity, balancing diverse needs and competing priorities, and clarifying ownership when a process crosses teams
Experience fostering inclusive workplaces
A Bachelor’s degree or equivalent experience
Ability to work efficiently, sometimes under tight deadlines
Preference for transparency and ability to communicate directly and transparently
Ability to adapt quickly and cope with temporarily ambiguous situations as requirements change
Work must be performed from within the contiguous United States
Active US citizenship or a green card, with work authorization that does not require present or future visa sponsorship by Mighty Acorn Digital
Must pass a criminal background check before start date
Fast (>100Mbps) and reliable internet connection
Dedicated workspace with background noise at an appropriate level for audio calls
At least a 5-hour overlap with 9a-5p ET

Benefits

Comp & perks

Bonus
Profit sharing bonus available after 90 days of employment
Remote work arrangement
Annual in-person retreats
Dedicated workspace and fast, reliable internet requirements support remote work
Equal opportunity workplace committed to diversity and inclusion