Director, Customer Solutions – Navy

Millennium

. Serve as a senior customer-facing representative for Millennium across Navy and DoD accounts .

Posted 9/24/2026full-timeRemote • United StatesLead💰 $190,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in business development and customer engagement within the Navy and DoD sectors, with a strong focus on developing growth strategies and managing significant federal opportunities. Proven ability to build relationships with senior stakeholders and navigate the Navy/DoD acquisition lifecycle effectively.

Highest-signal resume keywords

Business DevelopmentCustomer EngagementNavy/DoD Acquisition LifecycleFederal ContractingCybersecurity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Opportunity ForecastingProposal WritingCapture StrategiesRFI/RFP ProcessesTechnical DocumentationGrowth Strategy DevelopmentMarket AnalysisCustomer Relationship ManagementProgram ManagementP&L Responsibility

Soft Skills

Interpersonal CommunicationPresentation SkillsCollaborationNetworkingRelationship Building

Tools & Technologies

GovWinFPDSIndustry Intelligence Platforms

Certifications & Qualifications

Top Secret Security Clearance

Industry Keywords

NavyDepartment of DefenseFederal Government ContractingCybersecurityTechnical ServicesSETAAcquisition Program Office

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Serve as a senior customer-facing representative for Millennium across Navy and DoD accounts
Develop and strengthen relationships with key customers, stakeholders, and industry partners
Identify emerging requirements, mission needs, acquisition activity, and new business opportunities
Develop and execute customer engagement and relationship strategies
Identify, qualify, and develop a pipeline of Navy and DoD opportunities
Partner with Operations and Business Development leadership to translate customer insights into growth strategies and qualified pursuits
Develop short- and long-range Navy/DoD growth and campaign plans, including opportunity forecasts and customer engagement strategies
Monitor and analyze acquisition forecasts, FPDS, GovWin, customer forecasts, industry intelligence, and other relevant sources
Support capture strategies, capability presentations, white papers, RFI/RFP responses, Sources Sought responses, and other business development materials
Develop and deliver capability briefings, customer presentations, and engagement materials tailored to Navy and DoD audiences
Represent Millennium at industry conferences, networking events, customer engagements, and other forums
Collaborate across the organization to differentiate Millennium’s capabilities and strengthen its competitive position
Assist with Business Development activities, including technical interviews, technical documentation, proposal writing support, and proposal color reviews

Requirements

What you’ll need

12+ years of experience in business development, customer engagement, growth, capture, or a related role supporting the U.S. Navy and/or Department of Defense
Demonstrated experience working within a Navy acquisition, program office, cyber, or related DoD environment
Established professional relationships and a demonstrated network across Navy/DoD customers and relevant industry partners
Experience identifying, qualifying, and developing new business opportunities within the federal government contracting environment
Strong understanding of the Navy/DoD acquisition lifecycle, including RFI/RFQ/RFP processes, Sources Sought, acquisition forecasts, and other procurement mechanisms
Demonstrated ability to engage with senior government and industry stakeholders and build trusted customer relationships
Strong understanding of Navy/DoD mission requirements, particularly within cybersecurity and/or technical services environments
Demonstrated experience contributing to or leading the pursuit of significant ($20M+) federal opportunities
Excellent written, verbal, presentation, and interpersonal communication skills
Ability to work collaboratively across Operations, Business Development, Capture, and other corporate functions
Ability to travel approximately 30% for customer engagements, industry events, conferences, and networking activities
Must be eligible to obtain a Top Secret security clearance
Must be comfortable with prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 10-15 pounds at a time
Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field (preferred)
Experience supporting SETA, cybersecurity, engineering, or other technical services within the Navy/DoD market (preferred)
Previous experience within a Navy acquisition program office (preferred)
Experience developing or executing multi-year growth/campaign strategies (preferred)
Demonstrated experience supporting opportunities through capture and/or award with $20M+ contract values (preferred)
Program or project management experience with P&L responsibility (preferred)
Established relationships with senior Navy/DoD leadership and industry partners (preferred)