Senior Digital Product Manager – WMS

MillerKnoll

. Support the strategy, development, and execution of MillerKnoll Group’s retail supply chain product portfolio, primarily focused on Warehouse Management Systems (WMS) and supporting capabilities .

Posted 11/6/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Warehouse Management Systems (WMS) and product ownership, with a strong focus on enhancing customer experiences and driving business value through effective product roadmapping and stakeholder collaboration. Proficient in agile methodologies and vendor management, with a solid understanding of digital products and analytics.

Highest-signal resume keywords

Warehouse Management Systems (WMS)Product OwnershipAgile MethodologiesVendor ManagementDigital Product Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product RoadmappingRequirements AnalysisOperational KPI AnalysisDigital Marketplace AnalysisIntegration Management

Soft Skills

Strong Communication SkillsOrganizational AbilitiesProject Management SkillsAttention to DetailInfluencing Decision Making

Tools & Technologies

Transport Management Systems (TMS)Office Automation ToolsWeb Analytics Tools

Industry Keywords

Supply Chain ManagementDigital Warehouse OperationsCustomer-Centered DesignFulfillment SystemsLogistics Capabilities

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support the strategy, development, and execution of MillerKnoll Group’s retail supply chain product portfolio, primarily focused on Warehouse Management Systems (WMS) and supporting capabilities
Define and lead delivery of WMS initiatives and integrations across fulfillment, transportation, inventory, and enterprise systems
Enhance customer experiences, streamline service operations, and drive business value
Act as the voice of the customer
Manage and prioritize product backlogs
Ensure seamless delivery of product features and maximize business and customer impact
Collaborate with business and technology stakeholders to create and prioritize the product roadmap
Collaborate with stakeholders, product, and engineering teams on internal and external bugs and feature improvements
Run scrum ceremonies, including refinement sessions and stand-ups
Align roadmaps and priorities for cross-functional features with other product managers
Manage other team members
Partner with stakeholders to ensure successful product adoption
Define product features, requirements, Epics, and Stories, and lead implementation of new digital products and updates
Ensure user acceptance, performance, and post-production testing is conducted and documented according to Herman Miller testing guidelines
Foster customer-centered design throughout the organization
Analyze operational KPIs to measure product success and customer value
Identify digital marketplace opportunities and trends, analyze vendors, and monitor the competitive landscape
Manage vendor and stakeholder relationships
Research emerging technologies and how they may optimize business practices
Use analytics and customer research to measure product effectiveness and direct future product development
Perform additional responsibilities as requested to achieve business objectives

Requirements

What you’ll need

Bachelor's Degree in IT or Business, Supply Chain, or a related field, or an equivalent combination of education and experience
3-5 years of experience in product or delivery management, product ownership, business analysis, preferably within a digital warehouse operations environment
3-5 years serving as the Product Owner/Sr. Business Analyst for WMS capabilities, including inbound, receiving, putaway, picking, packing, shipping, returns, and cycle counting
Experience managing requirements for WMS integrations with upstream and downstream systems, such as ERP, Order Management, Transportation, and Inventory
Experience with Transport Management Systems (TMS), logistics capabilities, and integration is nice-to-have
Good understanding of agile or iterative delivery methods
Strong organizational and project management abilities
Experience in vendor management
Strong communication and presentation skills
Demonstrated experience in intake management and product roadmapping
Passion for and understanding of digital products and marketplaces
Strong analytical skills with a deep understanding of web analytics
Experience in requirements analysis and definition
Deep understanding of the contemporary digital ecosystem
Excellent written and verbal communication skills with the ability to influence decision making and creative concepts
History of delivering consistent results with a high attention to detail
Ability to use office automation, communication, software, and tools in the Herman Miller office environment
Ability to perform all essential job functions with or without accommodations
Must be able to perform all essential functions of the position with or without accommodations
Employment eligibility verification through E-Verify

Benefits

Comp & perks

Equal opportunity employment, including veterans and people with disabilities
Reasonable accommodations for applicants and employees with disabilities
Ability to bring your whole self to work in an inclusive workplace