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Director, Operation Technology
Milwaukee Bucks Inc.. Develop IT strategy and roadmap aligned with organizational goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT strategy development, infrastructure management, and regulatory compliance, with a strong focus on technology budget planning and vendor negotiation. Proven leadership in managing technical teams and driving digital transformation initiatives.
Highest-signal resume keywords
IT Strategy DevelopmentInfrastructure ManagementRegulatory ComplianceTechnology Budget PlanningVendor Negotiation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure OversightCloud PlatformsNetworkingCybersecurity FrameworksPoint Of Sale SystemsA/V PlatformsAccess ControlVideo Security SystemsIPTVAutomation
Soft Skills
LeadershipStaff DevelopmentCollaborationMentoringCommunication
Tools & Technologies
AWSAzureCrestronVirtualization PlatformsDisaster Recovery Tools
Certifications & Qualifications
Cyber Certification
Industry Keywords
NBA RegulationsGDPRData Protection RegulationsRFIRFP
Tech Stack
Tools & technologiesAWSAzureCloudCyber Security
About the role
Key responsibilities & impact- Develop IT strategy and roadmap aligned with organizational goals
- Manage Infrastructure, Cyber, and Live Events teams, including hiring, mentoring, and performance management
- Create and enforce IT policies for security, data privacy, and system use
- Manage budgets, including capital planning, cost forecasting, and vendor contracts
- Evaluate and implement new technologies to improve efficiency and scalability
- Ensure regulatory compliance, including NBA, GDPR, and evolving AI regulations
- Serve as the main liaison to the NBA League office for new basketball technology, regulations, and best practices
- Develop and execute technology to monitor system performance, disaster recovery readiness, and incident response
- Collaborate with executives to support digital transformation and business initiatives
- Supervise the team supporting infrastructure and operational technology at Fiserv Forum
- Lead a technical staff of 10 full-time and part-time employees cross-trained on Infrastructure and Live Event Technology
- Partner with internal departments to understand and attain operational goals for live events and IT infrastructure service levels
- Manage vendor relationships and conduct formal RFP and RFI processes as needed
- Manage expenses and all capital technology projects
- Perform other responsibilities as assigned
Requirements
What you’ll need- Bachelor of Science degree
- 3 years in a supervisory role actively managing technology staff
- Leadership skills including staff acquisition and development
- Ability to learn new methods and transformative technology products
- Experience in Infrastructure oversight and automation
- Ability to formally manage technology capital assets, track service history, and analyze and submit for technology refresh
- Experience running formal RFIs and RFPs
- Strong knowledge of IT infrastructure, networking, and cloud platforms (AWS, Azure)
- Experience with wireless and wireline networks
- Experience with storage, compute, and virtualization platforms
- Experience with Point of Sale Systems
- Experience with A/V platforms
- Experience with access control
- Experience with video security systems
- Experience with IPTV
- Experience with cybersecurity frameworks and enterprise tools
- Experience with technology budget planning and management, business case development, cost management, procurement, and vendor negotiation
- Understanding of data protection regulations
- Able to work a flexible schedule including nights, weekends, and holidays in support of basketball games, concerts, and other special events
- Ability to travel as needed
- Successful completion of a criminal background check
- Degree in MIS, Computer Science, or Engineering desired
- Crestron experience desired
- Cyber certification desired
Benefits
Comp & perks- Comprehensive health benefits including medical, dental, and vision plans
- Mental health resources
- 401K with company match
- Pet Insurance
- 12 weeks of paid time off for parents to welcome newborns, adopted and foster children
- Unlimited PTO
- Professional Development through our internal learning & development program – Antler Academy
- Employee Resource Groups
- Milwaukee Bucks and NBA League Discounts
- Company Paid Parking
- Phone Allowance
- Flexible work environment
- Reasonable accommodation for individuals with disabilities