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Mimecast

Account Manager, Enterprise

Mimecast

. Own a portfolio of existing enterprise accounts with 5,000+ employees .

Posted 10/14/2026full-timeRemote • Illinois • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing large, complex IT or SaaS enterprise accounts, with a strong focus on upselling and cross-selling to achieve revenue targets. Builds and maintains trusted relationships with C-level and senior stakeholders while effectively managing a disciplined sales pipeline using Salesforce.

Highest-signal resume keywords
Account ManagementUpsell And Cross-Sell StrategiesSalesforce ProficiencyCybersecurity Industry KnowledgePipeline Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementUpsell StrategiesCross-Sell StrategiesPipeline ManagementSales Methodologies
Soft Skills
Relationship BuildingCredibility And Trust
Tools & Technologies
SalesforceCRM Platforms
Industry Keywords
IT Enterprise AccountsSaaSCybersecuritySecurity ProcessesMarket Developments

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Own a portfolio of existing enterprise accounts with 5,000+ employees
  • Grow revenue through upsell and cross-sell
  • Meet monthly, quarterly, and annual upsell and cross-sell revenue targets
  • Partner with the Partner/Channel Development team to build and execute multi-year strategic account plans
  • Build and manage a disciplined pipeline with sales activity plans aligned to revenue quotas
  • Develop and maintain trusted relationships with senior and executive stakeholders
  • Identify expansion opportunities and sell new Mimecast products into existing accounts
  • Keep account activity, pipeline, and forecast data accurate and current in Salesforce
  • Work with Customer Success, Support, sales engineering, and channel teams to support customers and drive account health
  • Stay informed about competitive, industry, and market developments relevant to accounts

Requirements

What you’ll need
  • Demonstrated success managing large, complex IT or SaaS enterprise accounts with 5,000+ employees
  • Experience achieving upsell and retention quotas
  • Experience sustaining customer relationships over time
  • Ability to build credibility and trust with C-level and senior IT and security stakeholders
  • Strong foundational knowledge of the cybersecurity industry, technology stack, security processes, and ecosystems
  • Strong commercial skills and disciplined pipeline management across complex accounts
  • Working knowledge of sales methodologies such as MEDDIC, Force Management, or Challenger
  • Proficiency with Salesforce or other CRM platforms
  • Successful completion of applicable background checks

Benefits

Comp & perks
  • Benefits offered with the role
  • Potential eligibility for incentive plans
  • Additional benefits in accordance with company policy and local regulations
  • Equal Opportunity and Affirmative Action Employer
  • Interview adjustments or accommodations available for disabilities or other reasons
  • Background checks conducted in accordance with local law