Mimecast

Product Manager

• Lead a major product division at Mimecast
• Report to the SVP, Product Management
• Sit on the product executive leadership team
• Shape company-level product strategy and make decisions on major product and AI investments
• Own pricing and packaging implications, competitive positioning, and platform fit
• Present investment plans directly to the CEO and board, including ROI projections and risk mitigation
• Secure approval for major commitments
• Take P&L-adjacent accountability for division outcomes and net-new ARR
• Architect the operating model, culture, and talent strategy for the product organization
• Own succession planning and development pipeline for VP- and director-level product talent
• Build a leadership team with genuine AI fluency
• Navigate talent, strategy, culture, commercial outcomes, and executive alignment
• Apply AI-powered analytics to rebalance investment and prioritization across multiple teams
• Define the AI capability vision, investment priorities, governance frameworks, and standards for product leaders

VP Product Management, Threat Protection

Account Executive

• Identify, qualify and win new business with organizations of 5,000 or more employees
• Develop a territory pipeline
• Work with channel partners and colleagues across sales and marketing
• Connect Mimecast's technology to the security and business needs of enterprise customers
• Prospect, network and qualify new opportunities in enterprise accounts and target verticals
• Develop existing customer relationships through regional marketing and direct sales activities
• Manage territory pipeline and account strategy to meet monthly, quarterly and annual sales targets
• Provide monthly and quarterly sales forecasts
• Coordinate pre-sales, post-sales, customer success, channel, BDR and marketing colleagues to move opportunities forward
• Work with reseller and integration partners on awareness, pipeline and new-business campaigns
• Lead technical validation and proof-of-value engagements connecting Mimecast's technology to customer business value
• Track competitive and market developments and share feedback with leadership and internal teams to improve sales materials
• Use Salesforce, DemandBase, ZoomInfo, LinkedIn Navigator and Gong to manage work

Account Executive, Enterprise

Manager

• Own platform adoption, activation, utilization, configuration health, and optimization across Mimecast’s product portfolio, including Email Threat Protection, Human Risk Management, Incydr (Code42), and DMARC Analyzer
• Advance customers’ Human Risk Management maturity by connecting behavior and attack-exposure data to Mimecast’s HRM framework and recommending targeted awareness-training outcomes
• Own technical and value health across the portfolio, tracking adoption depth, feature utilization, deployment completeness, customer satisfaction signals, and renewal risk
• Quantify and communicate proof of value through adoption metrics, threat-block summaries, HRM progression, and deployment health
• Prepare technical briefings and lead the value and technical narrative in Business Reviews, on-site EBRs, and executive meetings
• Build trusted relationships with technical and executive stakeholders and translate security architecture into business value
• Represent the voice of the customer to Product Management
• Partner with Account and Renewals Managers to identify churn risk at least 90 days before renewal, lead technical recovery plans, document competitive threats, and support retention and expansion outcomes
• Identify expansion signals and provide the Account Manager with technical context and timing rationale
• Represent customer context during critical technical escalations, coordinate with Support Engineering, and keep customers and pod partners informed through resolution
• Support the Executive Sponsor Program by identifying suitable accounts, facilitating introductions, coordinating sponsor cadence calls, and briefing Mimecast sponsors
• Use customer data, health signals, AI-guided insights, and next-best-action recommendations to prioritize work and deliver evidence-based value conversations at scale

Customer Value Manager

Operations

• Establish a renewals forecasting process with Commit, Best Case and Upside definitions, submission cadence and leadership roll-ups
• Build and maintain reporting on gross and net renewal rates, attrition, churn drivers, at-risk pipeline, and rep and team performance
• Set the rhythm for weekly forecast calls, monthly business reviews and quarterly planning
• Design territories, quotas or targets, handoffs, escalations and quality standards for a new BPO-based renewals team
• Work with the BPO vendor and internal teams on workflows, tooling access, reporting, SLAs, QA and performance reviews
• Plan process, systems, staffing and localization to extend the North America renewals model into EMEA and APAC
• Identify and implement dashboards, systems and automation for forecasting, reporting and territory or target management
• Align renewal operations with Sales, RevOps, Finance, Customer Success and Legal
• Drive adoption of new processes and tools through training, documentation and communication

Senior Manager, Renewal Operations

• Own roadmap planning and maintain a ranked view of priorities across Product and R&D
• Drive a weekly delivery cadence with leadership
• Surface risks early, resolve blockers, and connect priorities to day-to-day team activity
• Champion AI adoption across Product and R&D through AI-powered planning, documentation, and quality-assurance workflows
• Track the impact of AI adoption
• Identify recurring friction, misalignment, and systemic blockers
• Present leadership with solutions to delivery problems
• Own metrics including cycle time, lead time, deployment frequency, and velocity
• Monitor team health and promote lightweight processes that improve flow
• Push back on unnecessary ceremony

Senior Program and Delivery Manager

• Identify and engage SMB prospects through cold calling, social selling, email outreach, and networking
• Build and manage a healthy pipeline aligned to Mimecast’s growth goals
• Deliver compelling product demonstrations highlighting Mimecast’s value for SMB customers
• Establish trust with decision-makers by understanding pain points and business needs
• Consistently meet or exceed monthly and quarterly sales targets
• Partner with marketing, sales engineering, and customer success for seamless prospect-to-onboarding experiences
• Maintain accurate activity, lead, and opportunity data in Salesforce
• Stay current on industry trends, competitor offerings, and Mimecast’s evolving product suite
• Identify opportunities, close deals, deliver tailored solutions to SMB accounts, and drive revenue growth

Account Executive, SMB

Machine Learning Engineer

• Research, design, develop, and maintain state-of-the-art machine learning models
• Train, evaluate, and fine-tune models for model selection, validation, accuracy, latency, and throughput
• Recommend strategies for scalability, tuning, and data infrastructure configuration
• Design and implement end-to-end data and ML pipelines for real-time data products
• Source, clean, and perform feature engineering on raw data
• Productionize and deploy ML models into existing systems
• Monitor deployed models for efficacy, throughput, and latency
• Influence software architecture decisions for high-volume datasets
• Lead ML projects from conception through production deployment
• Mentor junior team members and champion best practices
• Collaborate with Product, Engineering, Marketing, Customer Success, Sales, and other product-development teams
• Conceptualize, research, and develop customer-facing features and predictive models
• Communicate complex technical concepts through knowledge-sharing sessions
• Own, shape, and prioritize work with minimal oversight
• Establish stakeholder relationships and foster collaborative, inclusive, and continuously improving team culture
• Use AI development tools to explore ideas, prototype, interpret data, and experiment with LLM and agent-based systems

Machine Learning Engineer – II

Marketing

• Develop and implement regional field marketing strategies, campaigns, and programs across the Americas
• Lead and develop a marketing team delivering integrated campaigns, programs, events, and initiatives
• Drive demand generation, pipeline generation and acceleration, account-based marketing, and partner engagement
• Partner with Sales, Product Marketing, Digital and Web, Corporate Marketing, and other go-to-market teams
• Build relationships with regional go-to-market and technology partners for joint marketing and co-marketing programs
• Bring regional market trends, insights, and competitive context to identify growth, content, and differentiation opportunities
• Manage the Americas field marketing budget and allocate resources to maximize return on investment
• Track and report program and marketing performance using data to optimize strategies and tactics
• Lead the company’s regional presence at industry events, conferences, partner engagements, and webinars
• Develop demand generation programs for new-logo and customer accounts to generate leads, pipeline, and revenue growth
• Work with Sales and BDR teams on targeted campaigns to convert qualified leads into sales opportunities and accelerate the sales cycle
• Develop ABM and ABX programs for high-value accounts with tailored content and aligned marketing and sales engagement
• Lead cross-functional marketing programs and projects through execution, delivery, and reporting
• Report to the VP, Global Integrated Marketing