Senior Account Manager, Commercial

Mimecast

. Own a portfolio of existing Upper Mid-Market customers with 1,500-5,000 employees .

Posted 10/7/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and growing a portfolio of Upper Mid-Market customers, achieving upsell and retention quotas while leveraging Salesforce for pipeline management. Strong understanding of corporate IT teams and the technology and cybersecurity landscape is essential.

Highest-signal resume keywords

Upper Mid-Market Account ManagementSalesforce CRM ProficiencyUpsell and Cross-Sell StrategyCustomer Relationship ManagementIT Sales Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningPipeline ManagementRevenue Target AchievementSales Methodology ApplicationExpansion Opportunity Identification

Soft Skills

Self-MotivationOrganizational SkillsRelationship BuildingTrust Management

Tools & Technologies

Salesforce

Industry Keywords

Upper Mid-MarketCloud ComputingCybersecurityIT SalesCommercial Acumen

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Own a portfolio of existing Upper Mid-Market customers with 1,500-5,000 employees
Grow revenue through upsell and cross-sell rather than net-new prospecting
Meet monthly, quarterly, and annual upsell and cross-sell revenue targets
Partner with the Partner/Channel Development team to build and execute account plans
Manage pipeline and execute sales activity plans supporting revenue quotas
Build and maintain trusted relationships with multiple stakeholders
Identify expansion opportunities and sell new Mimecast products into existing accounts
Maintain accurate account activity, pipeline, and forecast data in Salesforce
Apply Mimecast's end-to-end sales methodology
Collaborate with Customer Success, Support, and other teams to support customers and business goals

Requirements

What you’ll need

Demonstrated ability to independently manage and grow a portfolio of Upper Mid-Market customers with 1,500-5,000 employees in IT sales
Track record of achieving upsell and retention quotas
Strong business and commercial acumen
Ability to identify expansion opportunities within existing accounts
Understanding of corporate IT teams, buying processes, cloud computing, and the broader technology and cybersecurity stack
Ability to build and sustain customer trust and manage relationships with multiple stakeholders
Self-motivated, organized approach to account planning and pipeline management in a fast-paced, quota-carrying environment
Experience using Salesforce or another CRM system to manage leads and opportunities
Successful completion of applicable background checks as a condition of employment

Benefits

Comp & perks

Benefits
Potential eligibility for incentive plans
Additional benefits in accordance with company policy and local regulations