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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive technical pre-sales experience with security and messaging software, along with strong knowledge of networking and security technologies. Capable of consultatively selling complex services to enterprise accounts while effectively communicating technical solutions to business audiences.
Highest-signal resume keywords
Technical Pre-Sales ExperienceEmail Security KnowledgeNetworking And Security TechnologiesProject Management ExperienceSaaS Solutions Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email SecurityAnti-Malware PlatformsEmail Migration ProcessesData RetentionE-DiscoveryGovernance CompliancePhishing KnowledgeMalware KnowledgeSpam KnowledgeImplementation Planning
Soft Skills
Ability To Explain Technical SolutionsOwnership Of Customer IssuesProactive ApproachFlexibilityWillingness To Learn
Tools & Technologies
Microsoft 365ExchangeMimecast ProductsProofpointBarracudaMicrosoft PurviewSymantec Enterprise VaultDTEX
Industry Keywords
Pre-Sales SupportComplex ServicesCustomer EngagementIndirect Sales EnvironmentsHigh-Growth Companies
Tech Stack
Tools & technologiesVault
About the role
Key responsibilities & impact- Provide technical pre-sales support to Mimecast sales teams, reseller partners, and customers across the North Central region
- Support direct and reseller partner opportunities
- Engage technical stakeholders to explain Mimecast services, build understanding, and address technical objections
- Deliver product demonstrations and presentations to technical and business audiences, including senior customer executives
- Prepare formal RFP and security questionnaire responses and high-level implementation plans
- Partner with sales colleagues throughout the opportunity lifecycle to understand customer needs and position complex services consultatively
- Work with Service Delivery to support complex solutions and oversee implementation and success of pre-sales proofs of concept
- Contribute to key customer engagements and train sales teams on Mimecast products
- Collaborate with Product Management and technology partners
- Represent Mimecast at regional marketing events as needed
- Travel to customer sites as needed
Requirements
What you’ll need- Extensive technical pre-sales experience with security or messaging software
- Experience consultatively selling complex services to demanding business customers and large strategic enterprise accounts
- Strong knowledge of networking and security technologies and services
- Knowledge of email security and email-borne threats, including phishing, malware, and spam
- Hands-on experience with email security, anti-malware, or archiving platforms
- Knowledge of email migration processes and tooling, including Exchange and Microsoft 365 migrations and upgrades
- Understanding of governance, compliance, and insights use cases, including email archiving, data retention, and e-discovery
- Familiarity with competitors including Proofpoint, Barracuda, Microsoft Purview, Symantec Enterprise Vault, and DTEX
- Understanding of insider risk and protection of sensitive data and intellectual property
- Ability to explain technical solutions clearly to business-focused audiences
- Ability to deliver demonstrations and presentations to senior customer executives
- Record of taking ownership of customer issues and resolving them under pressure
- Experience leading projects to completion and coordinating people and resources across multiple teams
- Experience with SaaS solutions, indirect sales environments, and high-growth companies
- Proactive, self-sufficient approach with flexibility and willingness to learn new skills
- Project management experience and experience working with technology partners is a plus
- Successful completion of applicable background checks is required for employment
Benefits
Comp & perks- Benefits included with the role
- Eligibility for incentive plans
- Additional benefits in accordance with company policy and local regulations
- Equal Opportunity and Affirmative Action Employer
- Interview adjustments or accommodations for disabilities or other reasons