Business Development Representative – Commercial

MinIO

. Manage and qualify inbound demand from Commercial accounts.

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and qualifying inbound demand from Commercial accounts, utilizing CRM systems for documentation and lead tracking, and engaging prospects through live chat. Proven ability to meet success metrics related to lead conversion and follow-up SLAs.

Highest-signal resume keywords

Lead QualificationCRM DocumentationInbound Demand ManagementLive Chat EngagementData Accuracy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead QualificationCRM SystemsData TrackingReportingLead Management

Soft Skills

CommunicationCustomer EngagementOrganizational Skills

Industry Keywords

Commercial AccountsMQLsICP AlignmentSLA AdherenceEvent Follow-Up

About the role

Key responsibilities & impact

Manage and qualify inbound demand from Commercial accounts.
Respond rapidly to inbound MQLs, including pricing and demo requests, content downloads, and AIStor trial downloads.
Qualify inbound leads for ICP alignment, workload fit, storage scale, environment, and project timing.
Schedule and confirm qualified meetings for Account Executives.
Document research learnings and call notes in the CRM for AE handoffs.
Respond to website live chat inquiries and convert conversations into qualified meetings.
Escalate deeper technical questions to Sales Engineering when appropriate.
Follow up on paid media campaign leads and prioritize high-intent digital responses.
Provide marketing feedback on lead quality and trends.
Support pre-event meeting recruitment and post-event follow-up for webinars, field events, and conferences.
Assign inbound leads to the appropriate Account Executive based on territory and segmentation.
Maintain SLA adherence, CRM hygiene, data accuracy, and complete handoffs.
Track qualification outcomes and provide insights on inbound conversion trends.
Meet success metrics including meetings held, opportunity conversion, speed-to-lead, live chat conversion, AE acceptance, routing accuracy, and CRM completeness.

Requirements

What you’ll need

Education is optional.
Ability to manage and qualify inbound demand from Commercial accounts.
Ability to serve as the first point of contact for prospective customers.
Ability to qualify leads for ICP alignment, workload fit, storage scale, environment, and project timing.
Ability to use CRM systems for documentation, call notes, data accuracy, reporting, and lead tracking.
Ability to engage prospects through website live chat.
Ability to follow up on paid media campaign leads and event-generated leads.
Ability to route inbound leads based on territory and segmentation.
Ability to meet inbound follow-up SLAs.
Ability to track qualification outcomes and inbound conversion trends.

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off