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Minor Hotels Europe and Americas

E-commerce, CRM Executive

Minor Hotels Europe and Americas

. Define, own, and implement e-commerce strategies across various channels .

Posted 10/20/2026full-timeLausanne • SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in e-commerce strategy development and execution, with a strong focus on digital marketing, project management, and analytics. Proficient in leveraging CMS and CRM tools to drive sales growth and enhance customer engagement.

Highest-signal resume keywords
E-Commerce Strategy DevelopmentDigital Marketing ExperienceSalesforce ProficiencyReporting And Analytics ToolsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Digital MarketingE-CommerceSEOSEMReporting And AnalyticsTechnical Development CyclesWebsite ArchitectureSoftware IntegrationsPayment ProcessingContent Management Systems
Soft Skills
Proactive ApproachSense Of OwnershipEntrepreneurial Mindset
Tools & Technologies
SalesforceMagentoGoogle AnalyticsPower BITableau
Industry Keywords
E-Commerce GrowthTraffic AcquisitionBudget ManagementCross-Department CoordinationDigital Project Oversight

Tech Stack

Tools & technologies
DNSMagentoSDLCTableau

About the role

Key responsibilities & impact
  • Define, own, and implement e-commerce strategies across various channels
  • Drive sales and e-commerce growth by identifying and implementing opportunities through CMS and CRM
  • Supervise copy and visual content and flexibly plan actions, coordinating with other departments and offline/online communications
  • Develop and monitor budgets
  • Manage projects with the technical development agency and internal stakeholders
  • Oversee digital projects and act as timeline guardian
  • Coordinate reporting and analytics across all digital channels
  • Identify and coordinate synergies with other teams to develop successful strategies

Requirements

What you’ll need
  • Bachelor’s degree in marketing or relevant field or equivalent experience
  • Minimum of 3 years’ experience in digital marketing / e-commerce
  • Proficient English and/or French and/or German
  • Experience working with CMS and CRM solutions, including Salesforce
  • Working knowledge of reporting and analytics tools
  • Basic understanding of technical development cycles (SDLC)
  • Basic understanding of website/network architecture and software integrations, including DNS and APIs
  • Experience with Salesforce, Magento, Google Analytics, and Power BI/Tableau
  • Understanding of SEO, SEM, and traffic acquisition is beneficial
  • Working knowledge of payment processing platforms is beneficial
  • Entrepreneurial mindset and ability to deliver high quality in a fast-moving environment
  • Proactive approach, sense of ownership, and pride in performance

Benefits

Comp & perks
  • Competitive, above-average salary
  • Remote work up to 40% weekly within Swiss territory
  • Market-leading annual performance bonus, subject to eligibility
  • Diverse health plans
  • Work-life balance initiatives
  • Transportation support
  • Flexible holiday plan with additional incentives
  • Online learning platforms
  • Personalized growth programs
  • Leadership development opportunities
  • Excellent working environment within a young, dynamic, and motivated team
  • International and diverse work atmosphere