GTM Strategy and Operations Manager

Mitek Systems

. Own the analytical foundation for pipeline through renewal, including the commercial data model, metric definitions, source-of-truth logic, transformations and dashboard architecture .

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced analytical ability and strong Salesforce proficiency, with expertise in designing data models, dashboard architecture, and AI-enabled workflows. Capable of driving alignment on commercial definitions and improving pipeline execution through effective collaboration with cross-functional teams.

Highest-signal resume keywords

Salesforce ProficiencyAI Workflow DesignData Model DesignForecasting ProcessesRequirements Gathering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Model DesignMetric DefinitionsDashboard ArchitectureForecasting ProcessesSalesforce Opportunity Data ModellingAutomationReporting ProcessesQuantitative AnalysisProcess MappingChange Management

Soft Skills

Commercial JudgementInfluencing Senior LeadersCollaborationDocumentationTesting

Tools & Technologies

SalesforceClariClari CopilotLow-Code ToolsAPIsAgent-Based Platforms

Industry Keywords

GTM OperationsRevenue OperationsSales OperationsCustomer OperationsB2B TechnologySaaS Environment

About the role

Key responsibilities & impact

Own the analytical foundation for pipeline through renewal, including the commercial data model, metric definitions, source-of-truth logic, transformations and dashboard architecture
Build reporting for pipeline coverage, stage conversion, win rate, deal size, sales cycle, slippage, forecast accuracy, retention, renewal risk and partner contribution
Create analytical views by region, segment, product, source, owner, partner, opportunity type and cohort
Establish data-quality monitoring, reconciliation and reporting QA across Salesforce, Clari and related sources
Deliver pipeline, forecast and renewal narratives with recommended management actions
Design, build and operate AI workflows for opportunity hygiene, deal-risk detection, forecast commentary, meeting intelligence, next-step quality, renewal preparation, churn and expansion signals, and management reporting
Connect AI capabilities to Salesforce, Clari, Clari Copilot and structured commercial data using low-code tools, integrations, APIs and agent-based platforms
Define prompts, structured outputs, evaluation criteria, exception handling, human-in-the-loop controls and monitoring
Apply governance for data security, permissions, transparency and responsible use
Identify automation opportunities and measure gains in forecast accuracy, seller capacity, cycle time and retention visibility
Own the Salesforce opportunity lifecycle and forecasting operating model
Administer and optimise Clari and its Salesforce integration
Use Clari and Clari Copilot insights to surface movement, slippage, risk, upside, stakeholder coverage and coaching opportunities
Partner with Sales leadership to improve pipeline discipline and execution
Own closed-won handoff into implementation and Customer Success
Design and maintain renewal processes covering ownership, timelines, stages, risk, forecast categories, escalation, retention outcomes and expansion signals
Own partner-sourced and partner-influenced opportunity processes
Ensure closed-lost, churn and contraction reasons are consistently captured and converted into actionable insight
Serve as the operational and analytical partner to Sales, Customer Success, Partnerships, Finance, GTM Systems and executive leadership
Lead requirements gathering, process design, solution configuration, testing, release management, documentation, enablement and adoption measurement
Drive alignment on commercial definitions, forecast policy, data standards and prioritisation

Requirements

What you’ll need

4+ years of experience in GTM Operations, Revenue Operations, Sales Operations, Customer Operations, GTM Engineering, Revenue Systems or an equivalent technical GTM role in a B2B technology or SaaS environment
Advanced analytical ability, including experience designing data models, metric definitions, dashboard architecture and scalable reporting infrastructure
Strong Salesforce proficiency across opportunity data modelling, process design, automation, reports, dashboards, permissions and data-quality governance
Hands-on experience with forecasting processes and platforms, preferably Clari
Demonstrated success building and operationalising AI-enabled workflows using low-code tools, integrations, APIs or agent-based platforms
Working knowledge of AI workflow design, including prompt design, structured outputs, testing and evaluation, monitoring, exception handling and human oversight
Experience designing opportunity, close, customer handoff, renewal and recurring-revenue reporting processes
Ability to combine quantitative analysis with commercial judgement and influence senior cross-functional leaders
Strong requirements-gathering, process-mapping, solution design, testing, documentation and change-management skills