Mitek Systems

Sales Development Rep

• Generate qualified pipeline through personalized, multi-touch outreach across phone, email and LinkedIn
• Partner with account executives to map strategic accounts, identify buying groups and develop account-penetration plans
• Set qualified meetings that create meaningful sales pipeline
• Communicate Mitek’s value across identity verification, biometric authentication and fraud prevention
• Respond to inbound inquiries, intent signals and campaign engagement
• Qualify prospects based on business need, organizational fit, buying context and opportunity potential
• Conduct post-event and campaign follow-up to convert engagement into qualified meetings
• Coordinate with account executives for effective handoffs and follow-through
• Meet or exceed targets for qualified meetings set and pipeline created
• Use performance data to improve targeting, messaging and outreach
• Maintain accurate account, contact and activity information in Salesforce
• Work with Sales, Marketing and Business Operations to align priorities, qualification criteria and messaging
• Share prospect feedback, objections, competitive insights and market needs
• Build expertise in Mitek’s buyers, solutions, markets and competitive environment

Sales Development Representative

Operations

• Own the analytical foundation for pipeline through renewal, including the commercial data model, metric definitions, source-of-truth logic, transformations and dashboard architecture
• Build reporting for pipeline coverage, stage conversion, win rate, deal size, sales cycle, slippage, forecast accuracy, retention, renewal risk and partner contribution
• Create analytical views by region, segment, product, source, owner, partner, opportunity type and cohort
• Establish data-quality monitoring, reconciliation and reporting QA across Salesforce, Clari and related sources
• Deliver pipeline, forecast and renewal narratives with recommended management actions
• Design, build and operate AI workflows for opportunity hygiene, deal-risk detection, forecast commentary, meeting intelligence, next-step quality, renewal preparation, churn and expansion signals, and management reporting
• Connect AI capabilities to Salesforce, Clari, Clari Copilot and structured commercial data using low-code tools, integrations, APIs and agent-based platforms
• Define prompts, structured outputs, evaluation criteria, exception handling, human-in-the-loop controls and monitoring
• Apply governance for data security, permissions, transparency and responsible use
• Identify automation opportunities and measure gains in forecast accuracy, seller capacity, cycle time and retention visibility
• Own the Salesforce opportunity lifecycle and forecasting operating model
• Administer and optimise Clari and its Salesforce integration
• Use Clari and Clari Copilot insights to surface movement, slippage, risk, upside, stakeholder coverage and coaching opportunities
• Partner with Sales leadership to improve pipeline discipline and execution
• Own closed-won handoff into implementation and Customer Success
• Design and maintain renewal processes covering ownership, timelines, stages, risk, forecast categories, escalation, retention outcomes and expansion signals
• Own partner-sourced and partner-influenced opportunity processes
• Ensure closed-lost, churn and contraction reasons are consistently captured and converted into actionable insight
• Serve as the operational and analytical partner to Sales, Customer Success, Partnerships, Finance, GTM Systems and executive leadership
• Lead requirements gathering, process design, solution configuration, testing, release management, documentation, enablement and adoption measurement
• Drive alignment on commercial definitions, forecast policy, data standards and prioritisation

GTM Strategy and Operations Manager

Full-stack Engineer

• Own the analytical foundation for the lead-to-opportunity funnel, including the data model, metric definitions, source-of-truth logic, transformations and dashboard architecture
• Build reliable reporting for volume, conversion, velocity, acceptance, aging, leakage, pipeline value and target-account penetration across source, campaign, segment, persona, account tier, channel and owner
• Evaluate lead-scoring efficacy, routing performance, outreach productivity and handoff quality using cohort, trend and root-cause analysis; translate findings into prioritized actions
• Create data-quality monitoring, reconciliation and reporting QA so leaders can trust funnel insights and understand metric lineage
• Develop recurring early-pipeline outlooks and decision-ready performance narratives that identify risks, opportunities and recommended interventions
• Design, build and operate production-ready AI workflows for account and contact research, enrichment, prioritization, personalization, qualification, routing QA, SDR preparation, next-best action and performance diagnosis
• Connect AI capabilities to GTM systems and structured data using low-code tools, integrations, APIs and agent-based platforms
• Define prompts, structured outputs, evaluation criteria, exception handling, human-in-the-loop controls and monitoring
• Apply governance for data security, permissions, transparency and responsible use while improving workflow performance
• Identify automation opportunities, quantify expected benefit and measure gains in conversion, speed, quality and team capacity
• Own lead capture, enrichment, deduplication, scoring, grading, prioritization, routing, acceptance, recycling and disqualification
• Translate GTM policy into scalable Salesforce fields, validation rules, ownership logic, queues, automations and service-level agreements
• Improve scoring and routing using conversion outcomes, fit and intent signals, rep capacity and territory rules
• Define qualification and handoff standards across Marketing, SDRs and Account Executives
• Operationalize ICP, segmentation, territory and target-account strategies into measurable account and contact universes, coverage plans and activation workflows
• Administer and optimize Salesforce, Salesloft, Lusha, Clay, Nooks, Qualified and LinkedIn Sales Navigator
• Partner with SDR leadership to define capacity, activity, quality and pipeline goals and provide analytical coaching insights
• Ensure automated, inbound and outbound interactions enter the funnel with accurate ownership, context, qualification and attribution
• Serve as operational and analytical partner to Marketing, Sales Development, Sales and GTM Systems
• Lead requirements gathering, process design, solution configuration, testing, release management, documentation, enablement and adoption measurement
• Drive alignment on lifecycle definitions, service levels, data standards and prioritization

GTM Engineer

Associate

• Review identity documents for administrative and legal accuracy
• Quality-assess images captured by customers
• Assess whether documents are authentic or fraudulent
• Check the accuracy of information already in the system
• Extract document data and input it into the system
• Classify document types
• Identify key document security features
• Work virtually from a home office reviewing Proof of Identity documentation and real-time images
• Meet varying service level agreements with strict timeframes
• Deliver high-quality work in a fast-paced environment

Associate Agent – 6 Month Fixed-Term Contract

Marketing

• Develop and execute joint marketing and growth plans for priority partners
• Adapt programs to different partner types, routes to market, target audiences and shared revenue objectives
• Build relationships with partners’ marketing, product and sales teams to identify opportunities, remove barriers and drive action
• Partner with Mitek’s Partner Sales team to align marketing activity with commercial priorities
• Identify partner enablement gaps and develop resources needed to market and sell Mitek solutions
• Create or adapt partner-ready messaging, content, sales playbooks, training materials and portal resources
• Help partner sellers understand and communicate Mitek’s value proposition
• Collaborate with Digital Marketing and Field Marketing to create integrated campaigns
• Deliver programs across digital channels, content, webinars, events and partner-owned channels
• Support acquisition, launch and activation of new partners through targeted campaigns
• Support partner events, webinars and other activation opportunities with regional Field Marketing leaders
• Measure partner engagement, campaign performance, partner-sourced and partner-influenced pipeline, conversion and revenue impact
• Use performance data to improve and scale campaigns across partners and regions
• Provide updates and recommendations to Marketing, Sales and other stakeholders
• Improve visibility into partner marketing performance and its contribution to Mitek’s growth

Sales Development Representative

GTM Strategy and Operations Manager

GTM Engineer

Associate Agent – 6 Month Fixed-Term Contract

Senior Partner Marketing Manager, US East Coast