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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Billing processes, including complex scenario resolution, data analysis, and system integration. Proficient in Salesforce Billing/CPQ and NetSuite, with strong analytical skills to support operational improvements and stakeholder communication.
Highest-signal resume keywords
Salesforce Billing/CPQ ExperienceNetSuite ExperienceAdvanced Analytical CapabilityRoot-Cause Analysis SkillsEnd-to-End Order-to-Cash Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing Process ManagementData AnalysisReconciliationContract InterpretationFinancial Process DependenciesComplex Scenario ResolutionSystem Implementation SupportProcess DocumentationAutomation of Billing ProcessesCross-System Discrepancy Investigation
Soft Skills
Effective CommunicationAdaptabilityMentoringProblem-SolvingStakeholder Influence
Tools & Technologies
Salesforce BillingSalesforce CPQNetSuiteBilling ERP PlatformsExcel
Industry Keywords
BillingRevenue OperationsFinance OperationsOrder-to-Cash ProcessesSystem IntegrationAcquisition SupportProcess Improvement
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Serve as a senior technical individual contributor and technical Billing SME within Global Billing
- Own and resolve highly complex, non-standard or high-risk Billing scenarios across multiple products, entities and Billing models
- Interpret complex commercial arrangements and translate them into appropriate Billing treatment
- Investigate cross-system discrepancies and determine root cause and resolution
- Act as a senior technical escalation point for issues without established procedures
- Work across Salesforce Billing/CPQ, NetSuite and acquired or third-party Billing/ERP platforms
- Analyse Billing data to identify discrepancies, control gaps and systemic issues
- Partner with Business Systems/Operations on requirements, testing and process improvement
- Support acquisition and integration Billing discovery, migration design, testing and reconciliation
- Validate post-migration Billing outcomes and support transition into steady-state operations
- Standardise, simplify, automate or eliminate Billing processes and contribute to the Global Billing operating model
- Create and maintain process documentation and controls
- Cross-train team members and mentor Analysts, Specialists and Senior Specialists
- Lead technical Billing workstreams and influence senior stakeholders without formal people-management authority
Requirements
What you’ll need- Typically 6+ years of Billing, Revenue Operations, Finance Operations or related experience
- Demonstrated experience handling complex or non-standard Billing environments
- Strong understanding of end-to-end Order-to-Cash processes and downstream financial impacts
- Experience working across multiple Billing, CRM and ERP systems
- Salesforce Billing/CPQ and NetSuite experience advantageous
- Experience supporting system implementations, migrations, acquisitions or integrations strongly preferred
- Advanced analytical and reconciliation capability
- Strong Excel/data-analysis capability
- Demonstrated root-cause analysis and structured problem-solving skills
- Strong understanding of Billing controls, contract interpretation and financial-process dependencies
- Ability to communicate complex technical issues clearly to operational and senior stakeholders
- Demonstrated adaptability and effectiveness through organisational or systems change
- Must reside in Mexico
Benefits
Comp & perks- Diverse and inclusive work culture
- Learning opportunities
- Equal-opportunity employment