Field Service Technician II – HVAC

Mitsubishi Electric Power Products, Inc.

. Perform on-site customer service for IT Cooling products, including startup service, preventative and remedial maintenance, field modifications, and testing .

Posted 9/28/2026full-timeOhio • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and repairing HVAC systems, with a strong focus on customer service and technical support. Proficient in using mechanical and electronic test equipment, reading technical drawings, and maintaining accurate service documentation.

Highest-signal resume keywords

HVAC System TroubleshootingEPA Section 608 CertificationMechanical And Electronic Test Equipment ProficiencyTechnical Support And Customer ServiceAdvanced Problem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HVAC System RepairRefrigerant System RepairLeak DetectionElectrical Control SystemsTechnical Drawing InterpretationPreventative MaintenanceField ModificationsTesting And InspectionDocumentation PreparationExpense Reporting

Soft Skills

Interpersonal CommunicationCustomer Relationship ManagementTeam CollaborationAnalytical ThinkingProblem-Solving

Tools & Technologies

Microsoft OfficeTimekeeping SystemsExpense Reporting SystemsHand-Held Test EquipmentComputer-Based Test Equipment

Certifications & Qualifications

EPA Section 608 Certification

Industry Keywords

HVACElectro-Mechanical EquipmentRefrigerationField ServiceTechnical SupportCustomer ServicePreventative MaintenanceTroubleshootingMechanical DrawingsBlueprints

About the role

Key responsibilities & impact

Perform on-site customer service for IT Cooling products, including startup service, preventative and remedial maintenance, field modifications, and testing
Provide field support and assistance with power equipment projects as required
Troubleshoot refrigeration and electro-mechanical equipment using schematics, mechanical drawings, procedures, troubleshooting documents, and hand-held and computer-based test equipment
Perform repairs or equipment replacements as necessary
Evaluate, troubleshoot, and repair HVAC electrical, control systems, and engineering products
Perform refrigerant system repair work, including leak detection, refrigerant reclamation, evacuation, and R410A charging
Reclaim, measure, charge, pressure-test, and evacuate HVAC units
Provide technical support to internal and external customers, third-party service organizations, and end users
Schedule technical sales and service support based on customer needs
Schedule and provide emergency technical support and field service on an on-call basis
Inspect and test returned products, components, and systems to determine defects and operational status
Maintain accurate service records and documentation
Prepare documentation related to installation, testing, repair, and customer support
Submit accurate expense reports in accordance with company policies
Conduct business with MEPPI departments, customers, and suppliers in a timely and cooperative manner
Further the goals and positive image of the Division through professional customer and business relationships

Requirements

What you’ll need

Associate's Degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC systems, or equivalent education and experience
Intermediate knowledge of HVAC systems gained through experience or successful completion of technical training courses
EPA Section 608 certification
Advanced knowledge and proficiency with mechanical and electronic test equipment
Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials
Advanced analytical and problem-solving skills
Advanced interpersonal communication skills with the ability to communicate effectively with customers, employees, and vendors
Intermediate computer skills, including Microsoft Office products, timekeeping systems, and expense reporting systems

Benefits

Comp & perks

MEPPI pays 90% of the cost for medical, dental, and vision plans
401(k) with company match up to 4%
Vacation after 90 days
12 paid holidays
Training programs and educational assistance
On-site 24/7 fitness center