Senior Field Service Technician – IT Cooling Systems

Mitsubishi Electric Power Products, Inc.

. Perform project site coordination and services for IT Cooling products, including installations, start-ups, preventive maintenance, commissioning, troubleshooting, and repair .

Posted 10/14/2026full-timeTexas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of IT Cooling products and Mitsubishi Electric technology, with strong troubleshooting and repair skills in HVAC systems. Capable of leading service projects, providing technical support, and maintaining service documentation while ensuring effective communication with customers and team members.

Highest-signal resume keywords

IT Cooling Product ExpertiseMitsubishi Electric TechnologyEPA Section 608 CertificationAdvanced Problem-Solving SkillsLeadership in Service Projects

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC TroubleshootingSystem InstallationTechnical Drawing InterpretationMechanical Test Equipment ProficiencyElectronic Test Equipment Proficiency

Soft Skills

Interpersonal CommunicationLeadership SkillsCustomer Service OrientationConflict Resolution

Tools & Technologies

Microsoft OfficeMRP/ERP Business Systems

Certifications & Qualifications

EPA Section 608 Certification

Industry Keywords

HVAC SystemsIT Cooling ProductsService DocumentationTechnical SupportField Service

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Perform project site coordination and services for IT Cooling products, including installations, start-ups, preventive maintenance, commissioning, troubleshooting, and repair
Plan and execute service projects at CPSD customer locations
Lead and direct contractors and MEPPI-designated personnel through all phases of service projects
Provide technical support by telephone and email to internal and external customers, third-party service organizations, and end users
Provide technical guidance and training to technicians and authorized service providers troubleshooting and repairing complex IT Cooling product failures
Troubleshoot and complete complex system installations with minimal supervision
Schedule technical sales or service support, including emergency calls
Assist in resolving service conflicts and issues related to site projects and new IT Cooling product planning and development
Provide emergency technical support and field service on an on-call basis
Maintain service records and service documentation
Inspect and test returned products, components, and systems to determine defects or operational status
Collaborate with representatives from other divisions to address equipment and service-related issues and opportunities
Submit timely, accurate expense reports
Recommend service product offerings for long-term maintenance of capital investments
Conduct business with MEPPI departments, customers, and suppliers in a timely and cooperative manner

Requirements

What you’ll need

Associate Degree in HVAC, Electrical Electronics, or related technical field with a minimum 8 years of experience in troubleshooting and repairing HVAC systems, including 3–5 years’ experience in Mitsubishi Electric technology, or equivalent education and experience
Advanced knowledge of IT Cooling products and services with specialized expertise in Mitsubishi Electric technology
EPA Section 608 certification
Advanced knowledge and proficiency of mechanical and electronic test equipment
Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials
Advanced analytical and problem-solving skills
Advanced interpersonal communication skills to communicate with customers, employees, and vendors
Developed leadership skills to direct work of others on-site and in emergency situations
Advanced computer skills, especially Microsoft Office products and MRP/ERP business systems
Ability to work in a regional position/geography (Texas indicated by the title)

Benefits

Comp & perks

Expense reimbursement in accordance with Company policies
Technical training and guidance opportunities
Emergency/on-call field service support arrangements