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Contractor Account Manager
Mitsubishi Electric. Achieve profitable sales growth through a well-managed contractor customer portfolio within the assigned region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in professional account management and sales strategies within the UK Construction industry, leveraging knowledge of electro-mechanical systems to drive profitable sales growth. Capable of establishing and maintaining strong customer relationships while utilizing CRM tools for effective opportunity management.
Highest-signal resume keywords
Sales Excellence MethodsProfessional Account ManagementElectro-Mechanical Systems KnowledgeCRM Pipeline ManagementUK Construction Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesOpportunity QualificationNegotiating SkillsMarket AssessmentValue Proposition Development
Soft Skills
Relationship BuildingCollaborationCommunicationLeadershipContinuous Learning
Tools & Technologies
CRM ToolMS Office SuiteOutlookTeams
Industry Keywords
HVACTechno-Commercial ExpertiseConstruction IndustryCustomer Portfolio ManagementDemand Management Cycle
About the role
Key responsibilities & impact- Achieve profitable sales growth through a well-managed contractor customer portfolio within the assigned region
- Provide professional account management and techno-commercial expertise for a diverse and complex multi-technology product portfolio
- Win planned product mix through a complex route to market to achieve targets
- Support profitable execution of work won to meet business plans and regional/UK goals
- Establish, maintain and grow commercial customer relationships, including trading terms, credit arrangements, company account setup and third-party procurement routes
- Establish, develop and manage the customer portfolio and opportunity funnel
- Compile and manage annual and monthly engagement plans for portfolio customers and projects
- Create, manage and forecast repeat-business and project opportunities in the CRM tool
- Record customer appointments in Outlook linked to customer accounts in CRM where applicable
- Organise, lead and participate in customer and company events, including events outside normal working hours
- Provide thought leadership for customers’ design and build projects through techno-commercial advice
- Develop and implement sales strategies and tactical plans to meet or exceed orders and sales targets
- Apply opportunity qualification and negotiating skills to meet or exceed conversion and hit-rate targets
- Collaborate with MEUK sales teams, pre-sales technical teams and operations departments
- Maintain accurate sales forecasts and a well-managed CRM pipeline
Requirements
What you’ll need- Knowledge and competency in electro-mechanical systems and their applications, typically gained through 2-5 years’ experience in HVAC/Allied industry or academic study to degree level
- Knowledge and experience of the UK Construction industry key commercial behaviours, players and relationships, typically gained through 2+ years’ experience operating in a similar sales/techno-commercial/operational role
- Demonstrable knowledge and experience of professional sales techniques and methods
- Demonstrable ability with Sales Excellence methods, tools and processes
- IT literate with ability to use MS Office suite (Word, Excel, PowerPoint) and Teams to intermediate level as a minimum
- Ability to assess, prioritise and engage selected markets, accounts, or individuals to initiate the demand management cycle
- Ability to establish and sustain value adding relationships at all levels of the Customer
- Demonstrable understanding of professional account management and ability to stimulate interest and generate buying activity
- Ability to frame differentiated solutions with confirmed and relevant value for the client
- Ability to carry out research and continuous learning to develop capability in utilising product features, advantages, benefits and legislative drivers in crafting compelling sales arguments and value propositions
- Ability to oversee successful delivery and ensure that client value has been documented and recognised
- Ability to develop a deep understanding of Customer needs and marshal company resources to consistently meet or exceed those needs
Benefits
Comp & perks- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
- Flexible Working - working from home or hybrid working
- Pension
- Life Assurance
- Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi
- Access to Mitsubishi’s very own discount platform
- Colleague Referral Scheme
- Holiday Buy
- Long Service Awards